ZoomInfo is where careers accelerate. We move fast, think boldly, and empower you to do the best work of your life. You’ll be surrounded by teammates who care deeply, challenge each other, and celebrate wins. With tools that amplify your impact and a culture that backs your ambition, you won’t just contribute. You’ll make things happen–fast.

What You'll Do

You will lead a team that drives adoption, retention, and growth for some of the world's most iconic companies through ZoomInfo's professional services. In this player-coach role, you will shape GTM strategy at an enterprise scale — guiding your team and directly owning a portfolio of client engagements — while fostering a culture where data-driven thinking and client impact go hand in hand.

What You'll Do

Define and execute data-driven GTM playbooks across a portfolio of professional services engagements, ensuring objectives are met and client relationships are strengthened
Guide and coach team members to develop trusted advisor relationships with customer stakeholders and executive sponsors at enterprise accounts
Lead your team as an extension of ZoomInfo Labs, championing proactive collaboration across ZoomInfo and with customers to deliver on defined engagement objectives
Mentor team members in deepening and broadening strategic relationships within assigned accounts, with a focus on long-term growth and retention
Oversee the identification of renewal and expansion opportunities, and coordinate with internal teams to remediate risk before it escalates
Establish and maintain processes that capture customer feedback and surface it internally to drive continuous improvement of ZoomInfo's products and services
Drive the continuous improvement of ZoomInfo Labs services, deliverables, and team ways of working, contributing to a scalable and high-performing consulting practice

What You Bring

Must-Have

5+ years of experience in B2B markets, with direct experience leading or mentoring a team
Proficiency in Salesforce and ZoomInfo from an operational standpoint, with the ability to coach team members on platform use and strategy
Demonstrated success building customer-centric team cultures that drive client satisfaction, deepen relationships, and support retention
In-depth knowledge of sales and marketing frameworks with a track record of implementing data-driven GTM strategies
Strong communication skills with the ability to engage and influence team members, clients, and executive stakeholders

Preferred

Hands-on experience with tools such as Apollo, Tableau, Snowflake, SQL, Outreach, Salesloft, and/or generative AI platforms
Experience with gen AI tools or a demonstrated, verifiable interest in how AI can accelerate GTM strategy and team innovation
Background in professional services, management consulting, or revenue operations in a SaaS or technology environment
Proven experience driving client engagement strategy for large enterprise or Fortune 500 accounts

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Actual compensation offered will be based on factors such as the candidate’s work location, qualifications, skills, experience and/or training. Your recruiter can share more information about the specific salary range for your desired work location during the hiring process. We want our employees and their families to thrive.

In addition to comprehensive benefits we offer holistic mind, body and lifestyle programs designed for overall well-being. Learn more about ZoomInfo benefits here.

Below is the US base salary for this position. Additional compensation such as Bonus, Commission, Equity and other benefits may also apply.

$86,800—$136,400 USD

About us:

ZoomInfo (NASDAQ: GTM) is the Go-To-Market Intelligence Platform that empowers businesses to grow faster with AI-ready insights, trusted data, and advanced automation. Its solutions provide more than 35,000 companies worldwide with a complete view of their customers, making every seller their best seller.

ZoomInfo is committed to protecting your privacy when you apply for jobs with us. Please review our Job Applicant Privacy Notice for more details on how we handle your personal information.

ZoomInfo may use a software-based assessment as part of the recruitment process. More information about this tool, including the results of the most recent bias audit, is available here.

ZoomInfo is proud to be an equal opportunity employer, hiring based on qualifications, merit, and business needs, and does not discriminate based on protected status. We welcome all applicants and are committed to providing equal employment opportunities regardless of sex, race, age, color, national origin, sexual orientation, gender identity, marital status, disability status, religion, protected military or veteran status, medical condition, or any other characteristic protected by applicable law. We also consider qualified candidates with criminal histories in accordance with legal requirements.

For Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. ZoomInfo does not administer lie detector tests to applicants in any location.

Senior Team Lead, Business Consulting

Key skills

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