Business Systems Analyst ERP- Remote within the US

OEC provides software solutions to the automotive parts and repair industry, and they are seeking a Business Systems Analyst, ERP. This role involves optimizing business processes, delivering system enhancements, and driving user adoption across various functions.

Responsibilities:

• Build strong relationships with business stakeholders to understand processes, challenges, and strategic objectives
• Gather, analyze, and document business and functional requirements
• Translate business needs into scalable technology solutions and recommend process improvements
• Configure, customize, and optimize ERP applications and integrated systems
• Identify opportunities to leverage existing and emerging system capabilities to improve user experience and operational efficiency
• Partner with software developers and vendors when advanced customizations or integrations are required
• Develop implementation plans and provide cost-benefit analysis and effort estimates for proposed solutions
• Design and execute unit, integration, and regression testing strategies
• Ensure enhancements are thoroughly validated and meet quality standards before deployment
• Support system implementations, upgrades, and ongoing enhancements
• Troubleshoot application issues, perform root cause analysis, and implement sustainable solutions
• Support reporting, dashboards, KPIs, and ad hoc business requests
• Guide users on best practices and advise when process changes or additional customization is needed
• Drive continuous improvement initiatives to enhance system performance and user adoption
• Develop user guides, documentation, and training materials
• Deliver training sessions that promote system adoption and effective utilization
• Champion consistent processes, data integrity, and adherence to established standards and best practices
• Evaluate and recommend new technologies and system capabilities
• Collaborate with software vendors and service providers to support business initiatives and ongoing application enhancements

Requirements:

• Bachelor's degree in Information Technology, Business Management, Accounting, Finance, or a related field. Equivalent relevant experience may be considered in lieu of a degree
• 4+ years of experience supporting enterprise business applications and partnering with business users
• Hands-on experience with ERP platforms, including direct experience with Microsoft Dynamics NAV
• Experience gathering business requirements and delivering application configurations and enhancements
• Experience supporting cross-functional business processes and integrated applications