Account Executive - Australia

Through proprietary software and AI, along with a focus on customer delight, Sleek makes the back-office easy for micro SMEs.

We give Entrepreneurs time back to focus on what they love doing - growing their business and being with customers. With a surging number of Entrepreneurs globally, we are innovating in a high-growth space.

We operate 3 business segments:

Corporate Secretary: Automating the company incorporation, secretarial, filing, Nominee Director, mailroom and immigration processes via custom online robots and SleekSign.  We are the market leaders in Singapore with ~5% market share of all new business incorporations

Accounting & Bookkeeping: Redefining what it means to do Accounting, Bookkeeping, Tax and Payroll thanks to our proprietary SleekBooks ledger, AI tools and exceptional customer service

FinTech payments: Overcoming a key challenge for Entrepreneurs by offering digital banking services to new businesses

Sleek launched in 2017 and now has around 15,000 customers across our offices in Singapore, Hong Kong, Australia and the UK.  We have around 500 staff with an intact startup mindset. 

We have recently raised Series B financing off the back of >70% compound annual growth in Revenue over the last 5 years.  Sleek has been recognised by The Financial Times, The Straits Times, Forbes and LinkedIn as one of the fastest growing companies in Asia.  

Backed by world-class investors, we are on track to be one of the few cash flow positive, high-growth technology successes based out of Singapore.

At Sleek, we help entrepreneurs and businesses start, manage and grow their companies through company incorporation, accounting, payroll and corporate secretarial services. We are looking for an Senior Account Executive who is passionate about helping founders and business owners solve problems and make informed decisions. You will engage with inbound leads, understand their needs, guide them through their options, and help them become successful Sleek customers.

This is a consultative sales role where you will work directly with founders, startups, and SMEs, helping them navigate important business decisions while identifying the most suitable solutions for their needs.

Mission

Drive growth for Sleek Australia by converting inbound leads into customers while delivering an exceptional customer experience.

Outcomes

• Convert inbound leads into new business opportunities and customers.
• Conduct consultative conversations with founders and business owners to understand their goals, challenges and requirements, and recommend the most suitable Sleek solutions.
• Become knowledgeable in Sleek's services and the Australia business landscape to effectively advise prospects.
• Deliver a professional, responsive and consultative experience for every lead.
• Demonstrate a strong sense of ownership and urgency in managing leads and opportunities from first contact through to conversion.
• Maintain accurate records and a healthy pipeline in HubSpot, ensuring reporting is timely and reliable.
• Collaborate closely with the Australia Sales Team to share learnings, best practices and customer insights.
• Contribute ideas and feedback to improve sales processes, customer experience and conversion rates.
• Leverage AI tools to prepare for customer conversations, improve lead qualification, generate insights and increase sales productivity.

Requirements

To do this, you will have a minimum of 3-5 years of sales experience, preferably in B2B services, SaaS, professional services, financial services, fintech, or a consultative sales environment.

• Proven ability to manage inbound leads and convert opportunities into customers.
• Strong discovery, communication and relationship-building skills.
• Ability to understand customer needs and recommend suitable solutions.
• Strong organisational skills with attention to detail and follow-through.
• Comfortable using CRM systems (HubSpot preferred).
• Comfortable using AI tools (e.g. ChatGPT, Copilot, Gemini) to prepare for customer conversations, improve lead qualification, generate insights and increase sales productivity.
• Self-motivated, proactive, and comfortable working in a fast-paced environment.
• Based in Australia.

Behavioural fit is also important at Sleek, and we will be looking for candidates that have a proven track record of embodying the below attributes in their recent roles:

Ownership: This shows reliability and helps build trust within the team. We move fast and need to know that everyone will see things through to completion and proactively help to get things back on track when challenges arise. Accountability is really important to us.

Humility: There is so much we don’t know. Humility allows for open-mindedness to feedback and a willingness to learn from others. It paves the way for collaboration and creates a positive work environment. It is a key ingredient of self awareness and emotional intelligence.

Structured thinking: Our business is complex with many layers (many services, many countries, many cultures). Regardless of whether you’re more analytical or creative in nature, being able to show sound judgement is important to us. It ensures solutions are pragmatic and balance the needs of the organisation, team and customers.

A great listener: Our prospects need to feel heard and understood by you.  You will present in a kind, calm, warm, attentive manner - working cooperatively to help solve the needs of our potential customers and never interrupting them.

Data driven: We are a data rich business with ~15,000 small customers.  Each decision we make can impact many more people than we realise - so it’s critical that we use sound data to support our strategies and review the success of our initiatives.

Can have tough conversations in a positive way: It’s not a matter of if, but when difficult interpersonal situations arise.  Disagreement, conflict and disappointment are a given in a fast moving business where people care about their work.  People that proactively have tough conversations  with kindness build empathy, trust and great working relationships. 

Benefits

Some other great things about working at Sleek…

Humility and kindness: Humility is a core attribute we hire for, which means we have a culture of not taking ourselves too seriously and being able to laugh. Kindness is also incredibly important. We are committed to creating and nurturing a diverse and inclusive environment. 

Flexibility: You’ll be able to work from home 2-3 days per week. If you need to start early or start late to cater to your family or other needs, we don’t mind, so long as you get your work done and proactively communicate. You can also work fully remote from anywhere in the world for 1 month each year

Financial benefits: We pay competitive market salaries and provide staff with generous paid time off and options to work remotely up to 30 days a calendar year.  Additionally, you’ll be able to access our SGD$ 1,200 pa flexi benefits scheme for home office equipment or health and fitness expenditure.  Certain staff at Sleek are also eligible for our employee share ownership plan and can share in the upside of our stellar growth trajectory as we work toward listing on a prominent stock exchange in the Asia Pacific region.

Personal growth: You’ll get a lot of responsibility and autonomy at Sleek - we move at a fast pace so you’ll be making decisions, making mistakes and learning. There’s also a range of internal and external facing training programmes we run. We’re also at the forefront of utilising AI in our space and are developing a regional centre of AI excellence. It is our intention that if you leave Sleek, you leave as a more well-rounded person and professional.

Sleek is also a proudly certified B Corp.  Since we started our journey in 2017, we’ve been committed to building Sleek as a force for good. In just over 5 years, we’ve joined a community of industry leaders like Patagonia, Ben & Jerry's, and P&G who are building an inclusive, equitable, and a regenerative economy. We have planted over 29,271 trees to reforest our ecosystem and saved 7 tons of paper from landfills by processing over 1.4M pages through SleekSign. We aim to be Carbon Neutral by 2030.

About the interview process

The successful candidate will participate in the below interview stages. 

It might seem like a lot - but fear not - we come prepared! We anticipate the process to last no more than 3 weeks from start to finish depending on your availability. Whether the interviews are held over video call or in person will depend on your location and the role. 

Introductory call

• A ~30 minute video call with a member of our HR team to discuss your application and get a better understanding of your experience and expectations for the role

Career deep dive

• You’ll have a ~60 minute chat with the Hiring Manager, where he or she will give you some real-life challenges that this role faces, and will ask for your approach to solving them

Behavioural fit

• A ~60 minute chat with a member of the leadership team to understand how you work.

Offer + reference interviews

We’ll make a non-binding offer verbally or over email, followed by a couple of short phone or video calls with references that you provide to us. 

We offer competitive above market average base salary based on experience + uncapped commissions.

Requirement for background screening

Please be aware that Sleek is a regulated entity and as such is required to perform different levels of background checks on staff depending on their role. 

This may include using external vendors to verify the below:

• Your education
• Any criminal history
• Any political exposure
• Any bankruptcy or adverse credit history

We will ask for your consent before conducting these checks.  Depending on your role at Sleek, an adverse result on one of these checks may prohibit you from passing probation.