PNC is a leading financial services company that values its employees as a key competitive advantage. The Business Analyst Sr role involves reporting from the CapitalStream system, troubleshooting issues, validating system enhancements, and completing service tickets as needed.
Responsibilities:
- Directs in the research, discovery, collection and interpretation of business requirements, and participates in the development and review of processes and procedures, workflow analytics, and reporting
- Provides consultation to clients on business designs, problem solving and business analysis to support project management. Develops and maintains of all applicable policy and procedure documentation
- Independently obtains and identifies the business requirements needed to carry out and improve applicable business processes. Provides expertise and problem-solving for clients and technology teams throughout the business analysis process
- Translates business needs, processes and/or procedures by partnering with applicable experts and business stakeholders to determine and articulate needs. May communicate with stakeholders and technology teams on moderately complex business requirements, provides gap analysis and facilitates future business process modeling for clients
Requirements:
- able to grasp new concepts quickly
- self guided
- multi tasker
- self motivated
- experience with Microsoft EDGE
- 2+ years of relevant professional experience
- Bachelors
- Business Needs
- Business Processes
- Data Analytics
- Decision Making
- Management Reporting
- Prioritization
- Waterfall Model