Senior Business Analyst

i4DM is an organization that provides federal agencies instant access to experienced and talented professionals. They are seeking a Senior Business Analyst to lead requirements discovery and process analysis for a complex cloud-native Federal delivery initiative.

Responsibilities:

• Lead evaluation and documentation of current-state and future-state business processes, workflows, pain points, business rules, operational gaps, and improvement opportunities
• Facilitate stakeholder interviews, discovery workshops, backlog refinement sessions, requirements reviews, and cross-functional working sessions
• Develop high-quality business requirements, functional requirements, user stories, acceptance criteria, process flows, traceability artifacts, and decision documentation
• Partner with product owners, architects, engineers, QA teams, integration teams, and DevSecOps stakeholders to translate business needs into scalable cloud-native platform capabilities
• Lead analysis for appointment, scheduling, workflow, notification, data exchange, interoperability, and operational reporting use cases
• Support delivery teams working with AWS, Kafka/MSK, event producers and consumers, APIs/RPC services, WebSocket-enabled user experiences, containerized services, CI/CD pipelines, and observability tools
• Lead analysis of data requirements, event payloads, integration touchpoints, data quality needs, reporting expectations, and impacts to upstream and downstream systems
• Support test strategy by defining test scenarios, reviewing test plans and scripts, coordinating defect triage, and ensuring acceptance criteria are validated
• Plan and facilitate user acceptance testing, stakeholder demonstrations, feedback collection, readiness activities, and change impact discussions
• Create and maintain comprehensive documentation, including requirements, process maps, user guides, training materials, release notes, knowledge articles, and operational support content
• Assist project managers and product owners with estimation, prioritization, scheduling, scope management, dependency tracking, delivery risk identification, and stakeholder reporting
• Mentor junior business analysts and help establish repeatable standards for requirements quality, documentation, stakeholder engagement, traceability, and Agile delivery support

Requirements:

• Bachelor's degree in Business, Information Technology, or a related field
• 5+ years of Business Analyst experience supporting enterprise application delivery, systems modernization, cloud platform, integration, workflow automation, or complex technology programs
• Experience serving as a lead or senior Business Analyst on a large technology implementation, including hands-on involvement with requirements discovery, process analysis, backlog refinement, testing support, and stakeholder alignment
• Proven ability to lead requirements elicitation, process analysis, workflow documentation, user story development, acceptance criteria definition, traceability, and stakeholder alignment
• Familiarity with several modern cloud-native delivery concepts or technologies such as AWS, microservices, APIs/RPC services, event-driven architecture, Kafka/MSK, WebSockets, Kubernetes, Docker, CI/CD, Infrastructure as Code, observability, or secure DevSecOps practices
• Ability to collaborate effectively with architects, engineers, QA teams, integration teams, security stakeholders, operations teams, and business users to clarify requirements, dependencies, data needs, risks, and delivery expectations
• Strong analytical, problem-solving, facilitation, written communication, verbal communication, and interpersonal skills
• Experience working in Agile or Scrum environments and supporting product owners, Scrum Masters, and delivery teams through backlog refinement and sprint execution
• Experience using Jira, Confluence, Azure DevOps, or similar project management and collaboration tools to manage requirements, user stories, documentation, and delivery status
• Candidates must be able to obtain and maintain a Public Trust clearance after hire
• Experience working with Federal agencies, VA programs, healthcare environments, public sector programs, or regulated enterprise systems is preferred
• Military-experienced candidates are encouraged to apply