SAS is a leader in data and AI, inspiring customers globally to transform data into intelligence. As the Managed Cloud Services Offering Manager for Hyperscalers, you will manage the public cloud foundation for SAS' managed cloud offerings, ensuring innovative and scalable solutions that align with customer needs and business goals.
Responsibilities:
- Owns the end-to-end Managed Cloud Services Offering lifecycle for all foundational components of a public cloud provider. For instance, hosting locations, standard SKUs for compute, storage, network, cloud native leveraged services, and much more. This includes supporting the inception, design, launch, operations, and continuous improvement
- Owns the first customer ready minimum requirements for initial launch
- Drives feature parity of core functionality across different hyperscale’s and hosting platforms
- Responsible for defining, maintaining, communicating and enablement of non-MCS teams into the customer environments. This includes tools, RBAC that can be used by PSD, CA, TS, etc
- Develop close relationship with different hyperscalers looking for ways of integrating new elements and components into the offerings, including identifying of cost savings items
- Maintains oversight of available data centers and features used by the MCS offerings
- Contributes to defining and prioritizing offering requirements using market data and research, customer feedback, input from SAS industry leaders and other SMEs
- Supports development and maintenance of offering roadmaps in alignment with SAS’ business goals and related product roadmaps
- Assists in evaluating technical feasibility and integration needs, partnering with R&D, Cloud Operations, and Product Strategy
- Participates in customer engagements (briefings, reviews, feedback sessions) to capture insights and validate offering direction
- Collaborates cross-functionally with Sales, Marketing, Finance, Legal, and regional teams to support offering readiness, execution and eventually offer launch
- Contributes to pricing, packaging, positioning, and sales enablement materials for managed cloud offerings
- Monitors post-launch performance, collaborating with operational teams to drive incremental improvements
- Supports compliance alignment by coordinating with Security, Legal, and regional regulatory teams
- Supports the launch of new managed cloud offerings, ensuring readiness across product, operations, support, sales, marketing, and customer success teams
- Tracks offering KPIs such as adoption, customer satisfaction, and operational performance, providing insights to senior leaders
- Leads offering roadmap development and influences product strategy to ensure managed cloud needs are represented in the product lifecycle
- Embrace curiosity, passion, authenticity and accountability. These are our values and influence everything we do