National Accounts - National Business Development Representative

Continental Battery Systems is a company focused on serving the heavy duty battery market, and they are seeking a Business Development Manager – Heavy Duty. This role is responsible for activating new and growing existing Heavy Duty National Customers across the United States, driving program activation, and ensuring long-term customer retention through strategic account management.

Responsibilities:

• Lead the activation of newly signed national programs across the customer's locations, branches, and end-user network nationwide
• Build and execute customer-specific launch plans, including rollout cadence, training, marketing support, inventory positioning, and KPI tracking
• Coordinate with Field Sales TSMs and Operations to ensure pull-through at the branch and end-user level
• Own the strategic growth plan for each assigned account, identifying whitespace across product categories, locations, end-user segments, and service offerings
• Drive incremental revenue through Heavy Duty category expansion, private label conversion, programmatic selling, and value-added service attach rates
• Partner with Category Management to align assortment and pricing with customer needs and competitive dynamics
• Develop and present field and executive-level business reviews that quantify performance, ROI, and growth opportunities
• Serve as the primary commercial point of contact for assigned accounts, owning the customer relationship at the executive and operational levels
• Proactively identify and mitigate retention risks through structured account health monitoring, voice-of-customer feedback, and issue resolution
• Lead contract renewal strategy, negotiation, and execution in partnership with Pricing and Legal
• Build multi-threaded relationships across the customer organization to insulate the account from competitive displacement
• Build and maintain Strategic Account Plans for each assigned customer, including SWOT, organizational maps, growth roadmap, and risk register
• Deliver accurate forecasting, pipeline management, and reporting via CRM (Salesforce or equivalent)
• Hit or exceed annual revenue, margin, retention, and growth quotas
• Represent the voice of the customer internally and influence cross-functional priorities accordingly

Requirements:

• 5–8 years of progressive B2B sales, account management, or national account experience
• Demonstrated experience selling into or managing relationships with national fleets, heavy duty dealers, distributors, or aftermarket parts customers within the Class 6–8 commercial vehicle ecosystem
• Track record of growing and retaining a multi-million-dollar book of business at national scale
• Experience leading executive-level business reviews, contract negotiations, and joint business planning
• Proficiency with CRM platforms (Salesforce preferred) and Microsoft Office Suite (Excel, PowerPoint, Outlook)
• Ability to travel up to 50% nationally, including overnight travel and occasional weekends for customer events and industry trade shows
• Valid U.S. driver's license and ability to fly domestically without restriction
• Experience in the heavy duty aftermarket, commercial fleet parts, or truck dealer channel
• Working knowledge of heavy duty product categories (e.g., powertrain, brakes, undercarriage, electrical, lubricants, filtration, all-makes parts)
• Familiarity with national fleet purchasing dynamics, TCO selling, and fleet maintenance operations
• Prior experience activating national programs across multi-location customer networks
• MBA or equivalent advanced commercial training