FLEX Manager, Product Owner

Marriott International is the world’s largest hotel company, and they are seeking a FLEX Manager, Product Owner for the Cart & Order Team. This role is responsible for driving the evolution of Marriott's commerce platform capabilities and partners closely with various teams to define product capabilities and ensure high-quality delivery.

Responsibilities:

• Own and maintain the product backlog, ensuring features, epics, and stories are aligned with business priorities
• Prioritize work based on customer value, operational impact, strategic initiatives, and technical dependencies
• Build and refine backlog items for upcoming sprints, program increments, and future releases
• Ensure stories meet Definition of Ready and are prepared for development execution
• Gather, analyze, and document business requirements from stakeholders across multiple domains
• Translate business needs into clear user stories, acceptance criteria, process flows, and business rules
• Lead functional story refinement sessions and collaborate with technical leads during solution reviews
• Ensure requirements are complete, testable, and understandable for engineering and QA teams
• Participate in sprint planning, backlog grooming, demos, retrospectives, and release activities
• Partner with Scrum Masters, engineers, and quality engineers to remove ambiguity and support delivery
• Monitor progress against commitments and proactively address risks, blockers, and dependencies
• Validate completed work against acceptance criteria and business expectations
• Serve as the primary liaison between business stakeholders and technical delivery teams
• Facilitate alignment across dependent domains including Reservations, Payments, Loyalty, Guest Profile, and other platform services
• Communicate priorities, delivery status, risks, and upcoming initiatives to stakeholders and leadership
• Support executive updates, demos, and product reviews

Requirements:

• Bachelor's degree in information technology, computer science or a related field or equivalate professional experience
• 5 years' experience in the business, technology, sales and marketing, management operations, or related professional area
• At least 4 years of experience with converting business needs into technology requirements
• Experience as a Product Owner, Product Analyst, Business Analyst, or Product Manager in an Agile environment
• Strong understanding of eCommerce, shopping cart, checkout, order management, reservations, or digital commerce platforms
• Experience writing user stories, acceptance criteria, epics, and process documentation
• Strong stakeholder management and communication skills
• Experience with Jira, Confluence, Agile methodologies, and cross-functional product teams
• Ability to balance strategic planning with hands-on delivery execution
• Experience working with APIs, microservices, and platform-based architectures