Business Analyst (Insurance)

EPAM Systems is shaping the future of insurance systems, and they are seeking a Business Analyst to drive change management and process re-engineering. The role involves collaborating with stakeholders to enhance operational efficiency and ensure successful project implementations.

Responsibilities:

• Identify gaps in existing systems and map end-to-end user journeys to recommend efficiency solutions
• Collaborate with business users, developers and stakeholders to document and validate system requirements
• Design and execute User Acceptance Testing (UAT) scenarios to ensure successful production implementations
• Support end-to-end project execution by planning, monitoring timelines and identifying risks
• Conduct post-implementation reviews, support audit activities and resolve production issues
• Provide system training to internal staff and external distribution channels

Requirements:

• Proven experience driving business analysis, process improvement or operations within the insurance sector
• Track record of creating precise process flows, user journeys and business requirement documents
• Solid understanding of regulatory compliance, risk management frameworks and corporate governance
• Strong stakeholder management skills with the ability to translate complex business problems into effective solutions
• Demonstrated success in UAT planning, execution and sign-off
• Working knowledge of system integration and back-end operations
• Familiarity with human-centered design or design thinking methodologies
• Exposure to e-submission or policy issuance platforms within the insurance or financial services industries
• Knowledge of process mapping tools such as Visio or Lucidchart