Senior Software Engineer – Varicent SPM Platform

First Citizens Bank is seeking a highly skilled Senior Software Engineer with expertise in Varicent Sales Performance Management (SPM), data integration, and enterprise banking systems. The role involves designing, developing, and optimizing incentive compensation solutions while integrating data from various enterprise applications.

Responsibilities:

• Design, develop, implement, and support Varicent SPM/ICM solutions for sales compensation, incentive management, and performance reporting
• Translate business requirements into scalable Varicent data models, calculations, workflows, and reporting solutions
• Configure and maintain Varicent objects including data tables, calculations, imports, exports, workflows, and dashboards
• Develop and optimize complex compensation calculations, commission plans, quota management, and incentive processing
• Build and maintain robust data integration pipelines between Varicent, Snowflake, and enterprise applications
• Integrate data from core banking systems, HR systems, Loan Accounting and other upstream/downstream applications
• Design and implement ETL/ELT processes to support compensation and performance management data requirements
• Partner with business stakeholders, compensation teams, data engineers, and technology teams to ensure accurate and timely data delivery
• Perform data reconciliation, validation, and troubleshooting to ensure compensation accuracy and audit compliance
• Develop automated monitoring, exception handling, and operational support processes
• Optimize system performance, scalability, and data processing efficiency within Varicent and Snowflake environments
• Support monthly, quarterly, and annual compensation cycles including production deployments and issue resolution
• Create technical design documentation, data mapping specifications, support procedures, and operational runbooks
• Participate in system upgrades, platform enhancements, testing, and release management activities
• Ensure adherence to banking security, governance, compliance, and data privacy standards

Requirements:

• Bachelor's Degree and 4 years of experience in Software application development and maintenance OR High School Diploma or GED and 8 years of experience in Software application development and maintenance
• Hands-on experience implementing and supporting Varicent SPM/ Incentive Compensation Management (ICM) solutions
• Strong experience with Varicent calculation development, data modeling, Composer, Web Forms, and reporting
• Strong experience with Snowflake Data Cloud, including data modeling, performance tuning, and SQL development
• Experience integrating Varicent with core banking platforms and enterprise financial systems
• Strong SQL development and data analysis skills
• Experience with ETL/ELT tools and enterprise data integration frameworks
• Knowledge of incentive compensation management, sales performance management, and commission processing
• Experience with API integrations, file-based interfaces, and data orchestration solutions
• Strong troubleshooting, analytical, and problem-solving skills
• Experience working in Agile/Scrum development environments
• Experience in the banking or financial services industry
• Knowledge of retail banking, commercial banking, lending, deposits, and customer relationship data domains
• Experience with data governance, audit controls, and regulatory compliance requirements
• Varicent certifications or implementation experience preferred
• Familiarity with DevOps, CI/CD pipelines, and release automation processes
• Varicent Certified Professional (VCP) or equivalent Varicent platform certification
• SnowPro Core Certification (Snowflake)
• SnowPro Advanced Certifications (Data Engineer, Architect, or Administrator preferred)
• AWS Certified Solutions Architect
• Databricks Data Engineer Associate/Professional