Sr Product Experence Designer

Dynatrace is a one-product software company creating real value for enterprises and millions of end customers globally. As a Senior Product Experience Designer, you will own the end-to-end experience for a product domain, focusing on user research, concept development, and implementation in React.

Responsibilities:

• Own the end-to-end product experience for your domain, translating user needs and business goals into intuitive, scalable solutions
• Conduct research, identify customer pain points, prototype ideas, validate concepts, and ship production-ready experiences
• Build and maintain frontend applications using React, TypeScript, JavaScript, HTML, and CSS, with a strong focus on usability, performance, and accessibility (WCAG)
• Contribute to and evolve Bindplane's component library and design system while leveraging Dynatrace design assets where appropriate
• Map user journeys, develop personas, and deepen understanding of customer workflows within observability and telemetry pipelines
• Monitor product experience metrics and continuously improve user outcomes
• Stay informed about industry trends, emerging UX practices, and competitive solutions
• Partner closely with Product Managers, Backend Engineers, and fellow designers to deliver elegant, responsive user experiences
• Create clear prototypes, specifications, and reusable components that accelerate team execution
• Work iteratively, share work early, gather feedback often, and continuously refine solutions
• Engage with the Dynatrace Design & Experience community to share knowledge and contribute to design standards
• Participate in planning, estimation, and agile development processes
• Clearly communicate design and technical decisions to product, engineering, and leadership stakeholders
• Build visibility through impactful work within Bindplane and the broader Dynatrace R&D organization
• Mentor junior designers and engineers on UX best practices, frontend quality, and user-centered thinking
• Advocate for design excellence and help drive adoption of research insights and shared design standards

Requirements:

• 5+ years of combined experience in product/UX design and frontend development, with strong proficiency in React, TypeScript, JavaScript, HTML, and CSS
• A portfolio of shipped product experiences. Not just designs, but working interfaces you've designed and built
• Solid grounding in UX principles: user research methods, journey mapping, persona development, usability testing, and translating findings into design decisions
• Experience with responsive design, accessibility (WCAG), and frontend performance optimization
• Familiarity with REST APIs, GraphQL, or other frontend-to-backend integration patterns
• Experience contributing to or extending design systems and component libraries
• Strong problem-solving, written and verbal communication, and cross-functional collaboration skills
• Experience mentoring less-experienced engineers or designers
• knowledge of observability, monitoring, OpenTelemetry, or SaaS infrastructure platforms