National Account Sales Manager

Empower Brands is a company that integrates various franchise brands and is looking for a National Account Sales Manager. This role is responsible for driving revenue growth, expanding client relationships, and ensuring customer satisfaction by managing national accounts and collaborating with internal teams.

Responsibilities:

• Develop and execute strategic account plans to achieve revenue, retention, and expansion goals
• Identify opportunities to increase market share within existing national account relationships through additional locations, service enhancements, and special services
• Prospect, qualify, and develop new business opportunities within assigned accounts and target organizations
• Lead sales presentations, business reviews, and executive-level discussions with key decision-makers
• Participate in proposal development, pricing strategies, and RFP/RFQ responses for both existing and prospective national accounts
• Maintain a healthy pipeline of growth opportunities and accurately forecast sales performance
• Lead contract negotiations and renewals to maximize profitability and strengthen long-term client partnerships
• Collaborate with Legal, Finance, and Operations teams to ensure contract compliance and successful execution of agreements
• Support seamless customer onboarding and expansion activities in partnership with the Portfolio Implementation Manager and National Accounts Operations team
• Serve as the primary sales manager for assigned national account clients
• Build and maintain strong relationships with customer stakeholders, Regional Franchise Developers, and internal business partners
• Conduct regular business reviews to understand customer objectives, measure performance, and identify growth opportunities
• Ensure timely communication, issue resolution, and proactive customer engagement
• Champion customer satisfaction, retention, and loyalty initiatives
• Partner closely with Operations, Customer Support, Marketing and Implementation teams to deliver consistent customer experiences
• Communicate customer needs, market intelligence, and competitive insights across the organization
• Support strategic initiatives designed to enhance national account growth and operational excellence
• Maintain accurate account records, pipeline activity, and sales forecasts within CRM systems
• Analyze account performance, sales trends, and market conditions to identify opportunities and risks
• Prepare and present regular performance reports, business reviews, and strategic recommendations to sales leadership
• Provide insights and recommendations that support the overall growth strategy of the National Accounts program

Requirements:

• Minimum of 5 years of successful B2B sales experience, preferably in national accounts, strategic accounts, enterprise sales, or key account management
• Demonstrated success in achieving or exceeding sales and revenue targets
• Experience managing complex sales cycles and multi-location customer relationships
• Proven ability to build executive-level relationships and influence decision-makers
• Strong consultative selling, negotiation, and presentation skills
• Excellent verbal, written, and interpersonal communication abilities
• Strong analytical, problem-solving, and strategic planning skills
• Ability to manage multiple priorities in a fast-paced environment
• Proficiency with CRM platforms, Microsoft Office Suite, and sales reporting tools
• Bachelor's degree in Business Administration, Marketing, Finance, or a related field
• Experience in franchise, facility services, commercial cleaning, or related service industries