Technical Support
Coppell, Texas, United States of America
Contract
2 weeks ago
$26 USD
Key skills
CGoAIiOSLeadershipCommunication
About this role
Description
This role sits within an enterprise IT environment supporting executive leadership, focused on delivering high-touch technical support and ensuring a seamless end-user experience. The position requires a customer-facing professional who can manage executive interactions while troubleshooting and resolving complex technical issues across desktop and mobile environments.
POSITION TITLE: IT Executive Support Specialist
LOCATION: Coppell, TX (On-site, 5 days/week)
DURATION: 6-month contract to permanent
RATE DURING CONTRACT: $28/HOURLY
SALARY UPON CONVERSION: NEGOTIABLE
RESPONSIBILITIES:
Requirements
REQUIREMENTS:
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use and Privacy Notice.
This role sits within an enterprise IT environment supporting executive leadership, focused on delivering high-touch technical support and ensuring a seamless end-user experience. The position requires a customer-facing professional who can manage executive interactions while troubleshooting and resolving complex technical issues across desktop and mobile environments.
POSITION TITLE: IT Executive Support Specialist
LOCATION: Coppell, TX (On-site, 5 days/week)
DURATION: 6-month contract to permanent
RATE DURING CONTRACT: $28/HOURLY
SALARY UPON CONVERSION: NEGOTIABLE
RESPONSIBILITIES:
- Provide white-glove technical support to C-level executives and senior leadership, acting as the primary point of contact for IT-related needs
- Troubleshoot and resolve hardware, software, and connectivity issues across Windows and Apple devices, including laptops, mobile devices, and peripherals
- Proactively monitor executive user experience, communicate updates, and follow up on unresolved issues to ensure minimal downtime
- Support executive onboarding/offboarding, including device setup, data transfer, access configuration, and security compliance
- Handle standard desktop support tasks such as imaging machines, resolving hardware issues, and supporting conference room/AV technology
Requirements
REQUIREMENTS:
- Experience providing executive or VIP IT support in a corporate environment with strong customer-facing responsibilities
- Working knowledge of Apple devices (macOS, iOS, iPadOS) and Windows environments, including basic troubleshooting and device functionality
- Experience with endpoint management and security tools such as JAMF, Workspace ONE (AirWatch), or similar MDM solutions
- Hands-on experience with Microsoft 365, Teams, and enterprise applications in an end-user support environment
- Ability to manage high-pressure situations with professionalism, maintain composure, and provide proactive communication to executive stakeholders
- Experience supporting AV technologies (conference room setups, Crestron or similar systems)
- Strong troubleshooting skills across hardware, software, and network-related issues with the ability to quickly research and resolve unknown problems
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use and Privacy Notice.