COMPANY BACKGROUND
TVG-Medulla, LLC is a multi-site healthcare management organization, with an emphasis on providing managed services to chiropractic providers. Medulla provides managed services such as Sales & Marketing, Billing, IT, HR, and Finance to three chiropractic brands, operating under the names of Chiro One, MyoCore, and CORE Health Centers. Medulla is comprised of 830+ employees, with corporate headquarters in Oak Brook, IL and 150+ clinic locations in Illinois, Indiana, Wisconsin, Missouri, Kansas, Kentucky, West Virginia, Texas, Oregon, Washington, and Alaska.
Our vision is to inspire and empower people in our communities to heal, live and function better.
TVG-Medulla’s Operational Excellence division is seeking a Business Process Improvement Specialist to provide technical, analytical, and change management support for process improvement initiatives. This role is for a self-starter who enjoys a fast-pace and dynamic work. It will require experience in analyzing data to craft meaningful and actionable recommendations for improvement. The role will toggle between synthesizing higher level process bottlenecks with leadership, to creating meaningful automation to tackle detailed activities and processes done manually today. The role will own operationalizing these recommendations through use of tools such as Python and ensuring successful implementation/adoption. They will synthesize KPI data, both to establish benchmarks and analyze progress/trends to justify/validate ROI on operational improvements.
Major Responsibilities:
Minimum Job Requirements
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Disclaimer
All team members agree to consistently support compliance and TVG-Medulla, LLC policies and Standards of Excellence with regard to maintaining the privacy and confidentiality of information, protecting the assets of the organization, acting with ethics and integrity, reporting non-compliance, adhering to applicable federal, state, and local laws and regulations, accreditation, and licenser requirements (if applicable), and Medulla procedures and protocols. Must perform other related duties and assist with project completion as needed. Team member may be required to provide necessary information to complete a DMV (or equivalent agency) background check.