Lead Unit Coordinator

At TriHealth, Unit Coordinators make a meaningful impact every day.

We’re committed to creating an exceptional place to work and receive care—one built on strong values, teamwork, and respect. Here, you’ll be supported by a compassionate community, grow your clinical skills, and contribute to high‑quality patient care in a trusted health system.

Join us and be part of a team that leads with purpose, supports your development, and stays true to the values that define who we are at our core.

Location: Good Sam Hospital OB/GYN Center, 375 Dixmyth Ave Cincinnati, OH 45220

Schedule: Full Time, Rotates Weekends, On Call

Incentives & Benefits: 

We offer competitive shift differentials, opportunities for professional growth, and a comprehensive benefits package that may include medical, dental, vision, paid time off, retirement savings plans, and tuition reimbursement.

*PRN positions not eligible for TriHealth benefits

https://careers.trihealth.com/what-we-offer/benefits

Job Overview:

Under the direction of the supervisor, this position is responsible for the daily distribution of resources and facilitating patient throughput. This position develops new processes and implements new procedures including training staff as needed, also maintains accuracy of data and tasks. Performs competency evaluations of clerical personnel. This position also performs the duties of a unit coordinator as required, must meet all requirements and demonstrates ongoing proficiency in required skills. Maintains schedules, assists in maintaining payroll, and acts as back up with unit coordinator duties. Maintains inventory of forms and ordering of supplies. Primary duties, scheduling inductions/surgeries/C-sections, FMLA paperwork, Behavioral Health scheduling, along with other duties as directed.

Job Requirements:

High School Diploma or GED Degree (Required)
1 - 2 years experience in a related field (Required)
Knowledge of computer systems and able to perform computer tasks

Job Responsibilities:

Communicates appropriately and effectively with internal and external customers (i.e. staff, patients, families, other departments, etc.). Relays accurate and complete information. Maintains confidentiality. Takes an active role in maintaining patient satisfaction (i.e. way-finding, quick response to call lights and phones, etc.). Responsible for assuring that each unit coordinator, maintaining unit coordinator schedules, implements new processes as needed, organizes new hire orientation. Addresses identified issues in a professional and non-judgmental approach. 
Demonstrates ability to appropriately respond to and prioritize work. Removes medications from the tube system and places in appropriate locked cabinet. Responds appropriately to emergency situations (i.e. Code Blue, Rapid Response Team, fire, Special Alert). Performs computer down time procedures according to unit/TriHealth guidelines. 
Demonstrates/maintains knowledge of organizational and unit changes. Performs clerical duties (e.g. accurate transcription of physician orders in facilities not yet live on TriHealth Connect). Supports organizational and unit changes. Works collaboratively with the charge nurse to assure that proper policies and procedures are followed to meet the needs of the department. Acknowledges need for self growth and accountability. Identifies areas for self improvement. 
Develops and maintains database/spreadsheet systems for tracking staff participation in staff meetings and education. Assist educator in printing materials for new employee orientation or other education along with communication necessary. Coordinates management team schedules for successful, timely completion of the performance appraisal and peer review process providing calendar assistance, sign-up sheets, assistance in scheduling meetings, copying forms, filing, etc. 
Maintains proficient knowledge of computer applications specific to unit/job (i.e. maintaining census, accurate scanning of documents). Is knowledgeable of the function/operation of equipment specific to the role on the unit. Provides supply management support. Organized and efficient in daily activities.

Working Conditions:

Climbing - Rarely 
Concentrating - Consistently 
Continuous Learning - Consistently 
Hearing: Conversation - Consistently 
Hearing: Other Sounds - Frequently 
Interpersonal Communication - Consistently 
Kneeling - Occasionally 
Lifting <10 Lbs. - Occasionally 
Lifting 50+ Lbs. - Rarely 
Lifting <50 Lbs. - Occasionally 
Pulling - Rarely 
Pushing - Occasionally 
Reaching - Rarely 
Reading - Consistently 
Sitting - Consistently 
Standing - Rarely 
Stooping - Occasionally 
Talking - Consistently 
Thinking/Reasoning - Consistently 
Use of Hands - Consistently 
Color Vision - Occasionally 
Visual Acuity: Far - Frequently 
Visual Acuity: Near - Consistently 
Walking - Frequently

TriHealth SERVE Standards and ALWAYS Behaviors

At TriHealth, we believe there is no responsibility more important than to SERVE our patients, our communities, and our fellow team members. To achieve our vision and mission, ALL TriHealth team members are expected to demonstrate and live the following:

Serve: ALWAYS... 
• Welcome everyone by making eye contact, greeting with a smile, and saying "hello" 
• Acknowledge when patients/guests are lost and escort them to their destination or find someone who can assist 
• Refrain from using cell phones for personal reasons in public spaces or patient care areas

Excel: ALWAYS... 
• Recognize and take personal responsibility to address and recover from service breakdowns when a customer's expectations have not been met 
• Offer patients and guests priority when waiting (lines, elevators) 
• Work on improving quality, safety, and service

Respect: ALWAYS... 
• Respect cultural and spiritual differences and honor individual preferences. 
• Respect everyone's opinion and contribution, regardless of title/role. 
• Speak positively about my team members and other departments in front of patients and guests.

Value: ALWAYS... 
• Value the time of others by striving to be on time, prepared and actively participating. 
• Pick up trash, ensuring the physical environment is clean and safe. 
• Be a good steward of our resources, using supplies and equipment efficiently and effectively, and will look for ways to avoid waste.

Engage: ALWAYS... 
• Acknowledge wins and frequently thank team members and others for contributions. 
• Show courtesy and compassion with customers, team members and the community