Enterprise Sales Account Manager, Digital Health

H1 is a company focused on creating a healthier future by connecting stakeholders across the healthcare ecosystem. They are seeking an experienced Account Manager for their Digital Health team to manage and grow relationships with digital health and healthcare technology companies, while identifying and closing new revenue opportunities.

Responsibilities:

• Manage a book of Digital Health accounts, building strong relationships with customer stakeholders and identifying opportunities for retention, expansion, and long-term partnership
• Drive new business and expansion opportunities within existing accounts and assigned prospects
• Sell into digital health companies, healthcare technology organizations, AI companies, and other healthcare innovators focused on care navigation, benefits management, provider discovery, and patient access
• Own customer conversations from discovery through proposal, negotiation, renewal, expansion, and close
• Develop a deep understanding of customer use cases, workflows, business objectives, and success measures
• Translate customer needs into clear business value, positioning H1’s solutions in a way that aligns with customer priorities
• Identify whitespace within accounts and proactively create opportunities for growth
• Maintain accurate pipeline, account plans, forecasts, and customer activity in CRM
• Partner cross-functionally with customer success, product, marketing, operations, and leadership to support customer needs and deliver strong outcomes
• Bring customer feedback, market insights, and use case learnings back to internal teams to help inform product, messaging, and go-to-market strategy
• Operate with urgency, initiative, and ownership in a lean, fast-moving environment

Requirements:

• 5+ years of experience in account management, sales, customer growth, or commercial roles within B2B SaaS, healthcare technology, data, digital health, or a related field
• Proven ability to manage and grow a book of business, including renewals, expansions, upsells, or cross-sells
• Demonstrated success identifying and closing new revenue opportunities
• Strong ability to understand customer needs and translate them into clear business value
• Strong communication, discovery, presentation, negotiation, and relationship management skills
• Self-starter with high initiative, strong follow-through, and the ability to operate independently
• Comfortable working in a lean, fast-paced environment with evolving priorities and limited formal enablement
• Demonstrated ability to succeed in a changing environment and adapt quickly to new products, markets, customers, and sales motions
• Strong organizational skills and comfort managing multiple accounts, opportunities, and stakeholders at once
• Willingness to travel to customers, prospects, and industry events as needed
• Experience selling or managing relationships with digital health companies, healthcare technology companies, AI companies, payers, benefits organizations, navigation companies, or adjacent healthcare organizations
• Experience selling into use cases such as care navigation, benefits management, provider search, patient access, healthcare data, or clinical/provider network solutions