ECI Software Solutions is seeking a motivated, organized, and customer-focused Business Development Representative (BDR) to join their Inside Sales team. This hybrid role combines inbound lead follow-up with outbound prospecting to drive pipeline growth while engaging with prospects and qualifying opportunities.
Responsibilities:
- Respond to and qualify inbound leads in a timely and professional manner
- Proactively prospect and generate new opportunities through outbound calling, email, and LinkedIn outreach
- Conduct discovery conversations to understand prospect needs, challenges, and fit
- Deliver clear and compelling messaging that communicates value early in the conversation
- Handle objections confidently and guide prospects toward next steps
- Prioritize and manage a high volume of inbound and outbound activities effectively
- Research target accounts and identify key decision-makers
- Schedule qualified meetings for Account Executives and ensure smooth handoff
- Maintain accurate and up-to-date activity tracking in Salesforce (CRM)
- Meet or exceed targets for response time, meetings set, and pipeline generated
Requirements:
- 1+ years of experience in sales, business development, or a customer-facing role
- Experience or strong interest in cold calling and outbound prospecting
- Ability to balance inbound responsiveness with outbound pipeline generation
- Strong discovery and qualification skills
- Excellent communication skills—both verbal and written
- Effective time management and prioritization in a fast-paced environment
- Confidence in handling objections and navigating conversations
- Coachability and a willingness to learn and improve
- Results-driven mindset with a focus on achieving targets
- Maintain accurate and up-to-date activity tracking in Salesforce (CRM)
- Meet or exceed targets for response time, meetings set, and pipeline generated
- Experience in a quota-carrying or metrics-driven environment is a plus
- Familiarity with CRM systems (e.g., Salesforce) preferred
- Experience with sales engagement tools (e.g., Outreach, Salesloft) is a plus
- Bachelor's degree preferred but not required