Sr Staff Product Manager

EVgo is one of the nation’s largest public fast charging networks for electric vehicles, dedicated to building a sustainable business that powers transportation and protects the planet. The Senior Staff Hardware Product Manager will drive the product strategy for EV Charging Hardware, influencing company direction and leading cross-functional teams to achieve long-term goals.

Responsibilities:

• Serve as the company's principal authority on EV charging hardware technology and features — architect the long-term (3–5+ year) plan to keep the network at the forefront of the market
• Own the strategic direction and lifecycle management for the large and growing fleet of chargers owned and operated by EVgo, ensuring long-term asset performance and value
• Originate and evaluate novel opportunities to modernize and reinvent the charger fleet, including approaches without established precedent
• Set the strategy for and oversee execution of large-scale charger retrofit campaigns and programs across the network
• Own and evolve the multi-year DC Fastcharger product feature roadmap, aligning it to company-wide strategy
• Lead proactive research, planning, and resolution of complex, ambiguous issues affecting new product releases
• Set prioritization frameworks for site and charger features across the organization, balancing customer feedback, market forces, and business objectives
• Build ground-up business models and investment cases for critical new charging products, features, and infrastructure initiatives with company-wide impact
• Partner at a strategic level with internal engineering leadership and external architects/vendors to shape the release calendar and long-term business objectives
• Define and evolve Customer Archetypes and User Journey frameworks used across the Product organization
• Guide UI/UX Design strategy to ensure an intuitive, differentiated experience aligned to both user and business needs
• Set standards for and interpret User Acceptance Testing across new and existing products and charging sites
• Build and lead formal, cross-functional alignment across Site Acquisition, Site Deployment, Supply Chain, Engineering, Product Management, Quality, and Senior Leadership
• Act as the primary escalation point and thought leader for initiatives under your purview, exercising independent judgment to resolve ambiguity for the broader team
• Establish the data and analytics framework used to monitor product and site performance and identify company-wide improvement opportunities
• Maintain authoritative, company-wide awareness of industry trends in technology, business practices, and competitive benchmarking for charging sites in the USA
• Deliver concise strategic updates and recommendations to the Senior Leadership team, influencing executive decision-making
• Mentor and provide technical/strategic guidance to other Product Managers within the hardware domain

Requirements:

• Typically requires a minimum of 12 years of related experience with a Bachelor's degree; or 10 years and a Master's degree; or a PhD with 6 years experience; or equivalent experience
• Demonstrated experience leading complex, cross-functional initiatives with company-wide or functional-level impact
• Deep experience in product development, preferably in EV charging or a related hardware-intensive industry
• Recognized subject matter expertise in charging hardware, infrastructure, or a closely related domain
• Proven ability to build formal cross-organizational alignment and influence senior stakeholders without direct authority
• Exceptional written and verbal communication skills, including regular executive-level presentation
• Strong negotiation and persuasion skills across diverse, sometimes conflicting stakeholder interests
• Experience mentoring or informally directing the work of other product professionals a plus
• Exposure to engineering, manufacturing, and construction environments a plus
• Experience in software and hardware development a plus
• Experience in the EV or renewable sector a plus
• Advanced data analytics experience a plus