Lead Product Manager, Payments & Trust

Lime is the largest global shared micromobility business, on a mission to build a carbon-free transportation future. They are seeking a seasoned Product Manager to lead their Payments Experience, driving the evolution of global payments and fraud strategy while collaborating with cross-functional teams to deliver safe and intuitive payment solutions.

Responsibilities:

• Own the end-to-end Payments Experience across the rider journey, from onboarding and trip start to post-trip billing and subscriptions (e.g., LimePrime)
• Define and drive the product strategy and roadmap for payments, aligning with company goals to grow engagement and improve unit economics
• Improve conversion and reliability by reducing payment friction across key rider moments, including onboarding, trip start, and subscription renewals
• Lead expansion of local payment methods (LPMs) to unlock new riders and markets, including underbanked and international users
• Partner with Data Science and Fraud teams to build intelligent risk systems (e.g., pre-authentication models, fraud detection, revenue recovery) that maximize trips while minimizing losses
• Collaborate cross-functionally with Engineering, Design, Finance, Accounting, and Legal, as well as across other product domains, to deliver scalable, compliant, and high-quality payment solutions
• Define and track KPIs to measure the effectiveness of the payment systems in terms of performance, fraud prevention, uptime and user satisfaction
• Leverage AI-assisted tools and workflows thoughtfully to accelerate research, synthesis, prototyping, analysis, and decision support while validating outputs and maintaining accountability for decisions

Requirements:

• 6–10 years of product management experience, owning consumer-facing products at scale
• Direct experience in payments, fintech, marketplace transactions, or fraud/risk systems
• Proven track record of driving measurable business impact (e.g., conversion, revenue, retention, or cost reduction)
• Strong analytical problem-solving skills, with the ability to collect and interpret data to inform decisions and prioritize tradeoffs
• Experience leading cross-functional teams across Engineering, Design, Data Science, and business stakeholders in fast-paced environments
• Curiosity and a growth mindset, with a strong interest in leveraging AI to build better products, move faster, and unlock new capabilities
• Proficiency with AI tools for research, synthesis, analysis, prototyping, prioritization support, and product communication, plus the ability to validate outputs, identify risks, protect sensitive information, and maintain accountability for product decisions
• Experience building or scaling global payment platforms (PSPs, wallets, subscriptions, BNPL, etc.). Doing this at a late stage startup is a plus
• Familiarity with fraud prevention, chargebacks, KYC/AML, or revenue protection systems
• Experience in two-sided marketplaces, mobility, or high-frequency consumer apps