Product Marketing Manager (AI Team) INDIA

Foundever™ is a global leader in the customer experience (CX) industry, seeking a strategic and execution-focused Product Marketing Manager. This role involves leading product marketing and go-to-market strategies while collaborating cross-functionally to ensure product clarity and adoption at scale.

Responsibilities:

• Own and lead the global product marketing and GTM strategy for Foundever products, ensuring strong cross-departmental alignment
• Lead and mentor the technical writing and product documentation team, setting standards for clarity, consistency, and quality
• Partner closely with Product Managers to translate technical capabilities and release notes into clear, compelling user-facing narratives
• Define product positioning, value propositions, messaging frameworks, and feature naming in collaboration with Product and Marketing
• Oversee the creation and maintenance of product documentation, FAQs, internal guides, and enablement materials
• Drive product launch planning and execution across Marketing, Sales, Enablement, and Operations teams
• Create and publish regular product news digests to keep internal stakeholders aligned on roadmap progress and releases
• Organize and host internal product webinars, demos, and enablement sessions for global audiences
• Develop, review, and refine sales enablement assets, including battle cards, competitive positioning, and strong value arguments
• Create engaging demo videos and product walkthroughs that clearly communicate value and use cases. Push and select tool for in app user-engagement and product communication strategy
• Act as the primary bridge between Product teams and users, ensuring feedback informs messaging and GTM strategy
• Champion AI-driven ways of working to improve speed, quality, and scale of product marketing outputs

Requirements:

• Minimum of 4–6 years of experience in Product Marketing, Product Communications, or a related leadership role
• Proven experience owning and executing GTM strategies for complex, technology-driven products
• Demonstrated leadership experience
• Strong background translating highly technical concepts into impactful, user-centric messaging
• Experience working cross-functionally with Product, Marketing, Sales, and Enablement teams
• Degree in Marketing, Business, Communications, Product Management, or a related field
• Excellent conversational and written knowledge in English (C1 level minimum)
• Proficiency with MS Office tools (Word, Excel, PowerPoint, Outlook)
• Experience with collaboration, documentation, and product tools (e.g., Jira, Confluence, Miro)
• Hands-on experience with Loom or similar tools to create engaging demo videos and walkthroughs
• Strong, practical use of Generative AI as a core part of daily work
• French or Spanish language skills are a bonus
• Knowledge of CX platforms or SaaS products is a bonus