Business Analyst - Eligibility Systems

Guidehouse is a leading technology consulting firm, and they are seeking a Business Analyst for their Eligibility Systems team. The role involves bridging the gap between IT and business by assessing and improving processes and systems, developing user stories, and collaborating with stakeholders to enhance project delivery.

Responsibilities:

• Elicit, analyze, document, and validate business, policy, technical, and functional requirements
• Develop and maintain user stories, acceptance criteria, functional specifications, process documentation, and requirements traceability
• Collaborate with business stakeholders and technical teams throughout discovery, design reviews, and project delivery activities
• Support backlog refinement, prioritization, and management activities to align solution delivery with business objectives and stakeholder needs
• Guide teams in the application of Agile principles and practices throughout project delivery, fostering an Agile mindset through team planning, collaboration, and continuous improvement
• Support Scrum ceremonies, stakeholder engagement, and coordination across project teams
• Analyze business processes, business metrics, and related data to identify issues, gaps, inefficiencies, and opportunities for improvement and automation
• Support system testing, user acceptance testing, and data validation activities
• Maintain system documentation, project documentation, and project metrics
• Assist in the development and execution of IT strategies that support business goals and assure adherence to project processes, format, and documentation standards

Requirements:

• Bachelor's degree. Additional Four (4) required in lieu of degree
• Three (3) to Five (5) years of business analysis experience supporting integrated eligibility, Medicaid, SNAP, or related systems
• Demonstrated experience eliciting, analyzing, documenting, and managing business and functional requirements in Agile delivery environments
• Experience supporting solution delivery through backlog refinement, prioritization, user story development, and requirements management
• Experience supporting Agile teams, including Scrum ceremonies, testing activities, and cross-functional collaboration
• Strong analytical thinking, problem-solving, and reasoning skills, with the ability to gather, analyze, and interpret data to identify issues and potential solutions
• Strong communication skills, including the ability to translate complex business, policy, and technical information for diverse audiences
• Proven ability to collaborate with and influence business, policy, operations, and technical stakeholders
• Experience coordinating activities across multiple work groups and advising cross-functional teams in a fast-paced project environment
• Must be US Citizen
• Must be able to OBTAIN and MAINTAIN a Federal or DoD 'PUBLIC TRUST'; candidates must obtain approved adjudication of their PUBLIC TRUST prior to onboarding with Guidehouse. Candidates with an ACTIVE PUBLIC TRUST or SUITABILITY are preferred
• West Coast Candidates (AKST, PST, or MST time zone) preferred; must be able to work AKST
• Master's Degree in Public Policy, Public Health, or Business Administration
• Project Management Professional (PMP)
• Agile (SAFe, Scrum, etc.)