Sales Development Representative (Aviation Technology Services)

ESP Global Services is a provider of customized 24/7 Global IT support solutions, and they are seeking a motivated Sales Development Representative to join their growing team serving the aviation industry. The role involves generating new business opportunities, building strong customer relationships, and supporting the sales process within a collaborative team environment.

Responsibilities:

• Identify and connect with prospective customers through phone outreach, email campaigns, LinkedIn, referrals, networking events, and industry research
• Build relationships with organizations across the aviation ecosystem, including airlines, airports, MROs, FBOs, aircraft operators, and aviation service providers
• Qualify opportunities and schedule meetings with key decision-makers
• Learn about clients' business objectives and challenges
• Conduct discovery conversations to understand customer needs
• Present solutions that help improve operational efficiency, cybersecurity, technology performance, and business outcomes
• Partner with senior sales and technical teams to develop customer-focused solutions and proposals
• Assist with presentations, demonstrations, pricing discussions, and follow-up activities
• Help move opportunities through the sales pipeline from initial contact to close
• Maintain accurate records of customer interactions and sales activities within CRM platforms such as Salesforce, HubSpot, or Microsoft Dynamics
• Consistently follow up on opportunities and nurture long-term relationships
• Track personal performance metrics and contribute to team goals

Requirements:

• 1–3 years of experience in sales, business development, lead generation, inside sales, account management, or customer-facing roles
• Experience making outbound calls, prospecting, or generating sales opportunities
• Comfortable using LinkedIn, email outreach, and phone communication to engage prospects
• Strong communication and relationship-building skills
• Highly organized with the ability to manage multiple priorities
• Motivated by achieving goals and earning uncapped commissions
• Experience selling technology, business services, SaaS, telecommunications, or professional services
• Familiarity with CRM systems such as Salesforce, HubSpot, or Dynamics
• Interest in aviation, technology, cybersecurity, or managed services
• Bachelor's degree preferred but not required