12+ years of experience in Release Management, Production Implementation, Change Management, and Software Deployment within complex enterprise IT environments.
Lead end-to-end release implementation activities, including planning, scheduling, coordination, deployment, validation, and post-implementation support for software and infrastructure releases.
Develop detailed implementation, deployment, rollback, and contingency plans while ensuring minimal disruption to business operations and production environments.
Collaborate with Program Managers, Project Managers, Technical Leads, Environment Teams, Operations, and third-party vendors to execute successful production releases.
Manage enterprise Change Management processes by preparing change requests, obtaining approvals, coordinating CAB activities, and ensuring compliance with organizational standards.
Drive CI/CD adoption by partnering with development and engineering teams to automate release processes, improve deployment efficiency, and reduce manual intervention.
Facilitate release readiness reviews, implementation bridge calls, issue triage, production support, and escalation management throughout the release lifecycle.
Monitor release execution, communicate release status, risks, dependencies, and implementation progress to business stakeholders and senior leadership.
Participate in Post-Implementation Quality Assessments (PIQA), conduct root cause analysis, and drive continuous improvement initiatives to enhance release management processes.
Strong expertise in SAFe Agile, JIRA, Release Management, Production Support, Change Management, CI/CD, stakeholder management, and working across Windows, UNIX, Mainframe, and web-based application environments.