About this roleThe Omni Homestead Resort & Spa
The Omni Homestead Resort & Spa has been delighting vacationers - including 24 U.S. Presidents - for over 250 years. A recently completed $170 million dollar renovation restored the historic character to this Allegheny Mountain resort in
Virginia. We are a four-season resort that boasts superb restaurant dining experiences, championship golf, spa, winter sports and numerous other activities ideal for families and corporate outings.
The Omni Homestead Resort & Spa’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Homestead Resort & Spa may be your perfect match.
Overview:
To fully develop a specific Group Market Segment within the Southeast geographic territory as designated by the Director of Sales & Marketing, concentrating on the solicitation of new and profitable business while retaining existing business from that market. To merchandise as skillfully as possible the guest rooms and function space to maximize revenue potential for the hotel and to ensure that the customer has the best possible meeting experience. To achieve monthly room night and revenue goals, develop and implement sales action plans, maintain positive interdepartmental communications and to complete special projects as assigned by the Director of Sales and Marketing and Director of Sales.
Essential Functions:
• Achieve monthly room night and revenue bookings goals.
• Solicit accounts within assigned market segment.
• Prospect and develop new accounts in line with the hotel's stated Mission Statement.
• Maintain aggressive weekly telephone, site inspection and personal call goals.
• Use all prospect sources as identified.
• Follow up promptly on leads generated by the Global Sales offices and other lead generation services
• Active involvement in industry association and trade shows.
• Achieve budgeted room rate and revenues.
• Is knowledgeable of the subtleties inherent in the various market segments and of the role it plays in maintaining the profitability of the hotel.
• Participate in development of direct mail and all promotions related to the group selling needs
• Is current with all market-related publications in order to stay on top of all industry trends and uncover any potential leads.
• Achieve targeted referral goals for all Omni Hotels.
• Monitor reader board services for potential sources of new group business.
• Is fully aware of all Omni sponsored promotions.
• Assist in the development and implementation of the Sales Action Plan (KRA's).
• Submit weekly and monthly sales reports on a timely basis.
• Maintain all Delphi accounts and bookings with current trace dated accurate histories and all relevant information regarding booking activity.
• Participate in the ongoing forecasting process.
• Is current and abides by all sales office procedures and systems.
• Participate in meetings as assigned by the Director of Sales.
• Attend morning meetings to review site reviews whenever scheduled.
• Promote a high-quality company image by demonstrating professionalism to both clients and colleagues.
• Recommend improvement of facilities and services as needed.
Tools and Equipment:
• Tables and chairs when assisting room set-ups.
• Computer and printer, typewriter, telephone, pen/pencil, photo-copying machine, file folders, filing cabinet, facsimile machine
Working Environment:
• Exterior of hotel with exposure to weather conditions
• Interior of hotel, in normal office conditions
• Must have home office
Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link:
EEOC is the Law Poster.
Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com.