Director, Product Management - Monetization

New Relic is a global team of innovators dedicated to shaping the future of observability. They are seeking a highly analytical and strategic Director of Product Management to own product pricing, metering, and monetization, ensuring competitive pricing architecture and alignment with customer value.

Responsibilities:

• Design and battle-test list prices, discount curves, and price multiples for all existing and emerging technologies, with a specific focus on advanced AI capabilities and Compute Capacity Units (CCU)
• Build comprehensive financial models encompassing COGS, revenue projections, and gross margin impact to ensure all pricing and packaging decisions drive sustainable business growth
• Develop and execute the transition frameworks (the "carrots and sticks") required to effectively and smoothly migrate existing customers from legacy pricing
• Own the ongoing effectiveness of the CCU meter, ensuring it remains compelling in the observability market and drives both customer adoption and revenue expansion

Requirements:

• 10+ years of product management experience in SaaS or cloud infrastructure, with 6+ years leading product managers
• Demonstrated ownership of consumption-based pricing, monetization strategy, billing infrastructure, or metering systems at an enterprise scale
• Exceptional written and verbal communication skills, with the ability to articulate a clear vision to engineers, executives, and customers alike
• A deeply data‑driven mindset, comfortable balancing complex quantitative analysis with strong user empathy
• Proven experience influencing cross‑functional partners and executives in a high‑growth, fast‑moving environment