Senior Business Analyst – Salesforce Technology & Business Systems

Motorola Solutions is a global community focused on safety and technology. They are seeking a Senior Business Analyst to serve as a consultative design expert for Salesforce solutions, leading digital transformation initiatives and ensuring system functionality aligns with business needs.

Responsibilities:

• Drive CRM data quality, governance, reporting, and analytics
• Translate business workflows into high-level system designs and object models within Sales Cloud
• Design and optimize Salesforce Sales Cloud solutions using Flow, Reports, Dashboards, Approval Processes, Validation Rules, and other declarative tools
• Partner with developers, architects, and administrators to deliver scalable solutions
• Support enterprise integrations with ERP, CPQ, Marketing Automation, Customer Support, and Data Warehouse platforms
• Evaluate emerging Salesforce capabilities, AI, and automation opportunities
• Validate system functionality through comprehensive User Acceptance Testing (UAT) processes to confirm business alignment
• Deliver vetted functional blueprints to Execution Leads and IT teams to guide the development lifecycle
• Oversee configuration stability to help to ensure technical execution matches high-level strategic objectives

Requirements:

• Bachelor's degree & 5+ years of business analyst experience within the Salesforce platform
• Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position
• Salesforce Sales Cloud, Lightning Experience, Flow Builder
• Reports & Dashboards, Security, Permission Sets
• REST/SOAP APIs and enterprise integration logic
• Salesforce Certified Administrator
• Salesforce Business Analyst
• Salesforce Advanced Administrator
• Salesforce Platform App Builder
• Salesforce AI Associate