100 Percent Remote Customer Service

AO Globe Life is expanding nationwide and hiring professionals who want to help individuals and families across the U.S. access critical supplemental benefits—entirely remotely. The role involves connecting with warm leads, scheduling virtual consultations, and guiding clients through the enrollment process.

Responsibilities:

• Contact individuals who have requested information about coverage options
• Schedule and conduct virtual benefit consultations via Zoom
• Assess client needs and provide tailored guidance on life, accident, and supplemental benefits
• Assist clients through the enrollment and policy education process
• Maintain accurate digital documentation and follow-up communications
• Participate in weekly team meetings, training sessions, and coaching calls

Requirements:

• Strong communicators who can build trust with clients
• Organized, self-motivated professionals comfortable working remotely
• Tech-comfortable individuals able to navigate Zoom and digital systems
• Legally authorized to work in the United States
• Reliable internet connection and a Windows-based laptop or PC with webcam
• Experience in customer service, sales, or consulting is helpful but not required