Key skills
AILeadership
About this role
Equinix is the world’s digital infrastructure company®, and they are seeking a Senior Manager, Global Lifecycle & Compensation Operations to lead a globally distributed team responsible for critical people processes. This role involves overseeing workforce lifecycle operations, driving automation and process excellence, and ensuring consistent employee experiences across diverse markets.
Responsibilities:
- Lead global delivery of lifecycle and compensation operations, including employee transitions, organisational changes, pay adjustments, and reward cycles
- Ensure services are delivered accurately, on time, and in compliance with regulatory and company standards
- Act as the accountable owner of operational outcomes, including quality, performance, and risk
- Own the end-to-end design and standardisation of global processes
- Establish clear frameworks, controls, and handoffs across teams and systems
- Lead process mapping, simplification, and redesign, removing inefficiencies and reducing rework
- Drive continuous improvement using structured, data-led methodologies (e.g. Lean, Six Sigma, or equivalent)
- Own the operational control environment, ensuring audit readiness and strong data governance
- Use data and insights to drive decision-making, prioritisation, and performance improvement
- Lead the automation and digital roadmap, including AI and workflow optimisation
- Partner with HR Technology teams to deliver scalable, high-impact solutions, with clear accountability for adoption and outcomes
- Partner with HR, Finance, Legal, and business leaders to operationalise policies and programmes at scale
- Lead relationships with external providers, ensuring high-quality, compliant delivery
- Act as a trusted partner in resolving complex issues and shaping operational strategy
- Lead and develop a high-performing global team with clear accountability for delivery, quality, and continuous improvement
- Set clear expectations on execution discipline, ownership, and pace
- Build a culture that balances strong people leadership with measurable results