Sr. Support Engineer - SAP FICO (Finance, Controlling & Product Costing)

Rimini Street, Inc. is a leading global provider of enterprise software support and managed services. They are seeking a Senior Support Engineer specializing in SAP FICO to provide expert-level support and troubleshooting for complex SAP environments, ensuring high-quality client experiences and operational excellence.

Responsibilities:

• Provide expert-level support for SAP FICO, with strong emphasis on:
• Product Costing (CO-PC)
• Material Ledger
• Cost Center and Profit Center Accounting
• CO-PA (Profitability Analysis)
• Troubleshoot and resolve complex production issues, including:
• Month-end close and controlling processes
• Costing and variance analysis
• Cross-module integrations (FI, MM, SD, PS)
• Perform root cause analysis in highly customized SAP environments
• Support SAP Project Systems (PS), including:
• WBS structures
• Project cost integration
• Work directly with clients to:
• Diagnose issues
• Provide clear, actionable solutions
• Deliver a high-quality customer experience
• Collaborate with technical teams (e.g., ABAP, integrations) to resolve defects
• Develop and deliver application fixes and data corrections
• Support global customers in a 24x7 support model, ensuring SLA adherence
• Contribute to knowledge management, documentation, and continuous improvement initiatives

Requirements:

• 10+ years of SAP experience with strong focus on FICO, particularly Controlling (CO)
• Strong working knowledge of standard SAP FI operations (GL, AP, AR) to support integration with CO
• Deep hands-on expertise (mandatory): Product Costing (CO-PC)
• Deep hands-on expertise (mandatory): Material Ledger
• Proven experience troubleshooting: Month-end close issues
• Proven experience troubleshooting: Costing variances and settlement processes
• Strong understanding of CO-FI integration
• Strong understanding of cross-functional processes (MM, SD, PS)
• Hands-on experience with SAP Project Systems (PS) configuration
• Experience working in production support environments
• Strong troubleshooting and root cause analysis skills, including ability to debug complex issues
• Ability to communicate clearly with both technical and business stakeholders
• Demonstrated ability to work independently and in a global, virtual team environment
• Experience with SAP S/4HANA
• Exposure to FSCM / Treasury
• Exposure to Asset Accounting (with understanding of financial impact)
• ABAP debugging or strong collaboration with development teams
• Experience in global or multi-country SAP environments