Gartner is a leading company that provides actionable business and technology insights. The Senior Business Analyst will play a key role in the Global Conferences Product team by designing and executing programs to drive revenue growth through analytics, product design, and program management.
Responsibilities:
- Build and implement success metrics and tracking across multiple workstreams and product lines as well as own customer success metrics and analytics
- Analyze historical data to evaluate, define, and modify thresholds and success metrics
- Create customer analytics and segmentation of the Conferences client base
- Design efficient business processes that support the delivery of Conferences products
- Lead aspects of product testing and evaluation initiatives across the business
- Deliver monthly and quarterly business performance reporting to senior leaders across the business
- Contribute to growth & innovation projects across all Conference portfolios
- Execute transformation projects across all products and services within Conferences
- Participate in pricing projects within Conferences products including benchmarking and baselining exercises
- Prioritize projects and features based on impact and alignment with the business’s long-term goals and strategy