The ultimate destination for dining, entertainment, hospitality, and nightlife in the heart of downtown Cary. With three incredible floors of unforgettable dining, entertainment, and nightlife, the Live! difference isn’t just seen, it’s experienced. Whether guests are catching the big game at Sports & Social Cary, buckling up for line dancing, cold beer and a little bull ridin’ at PBR Cary, or enjoying handcrafted cocktails and breathtaking views at AVA Rooftop, every visit is one to remember.
MANAGING PARTNER
The Managing Partner serves as the entrepreneurial leader of their assigned business, maintaining full accountability for driving sales, ensuring guest satisfaction, building a great team, and controlling costs. Managing Partners are eligible to participate in the Managing Partner Bonus Plan.
Managing Partner Responsibilities include, but are not limited to:
• Driving Sales: Takes personal ownership of driving revenue including management of sales building, group sales, VIP efforts and other outreach initiatives.
o Builds a strong sense of teamwork, shared understanding and open between communication between operational, marketing, promotions and sales leaders to achieve revenue goals.
• Leads from the front: Is present and functions as the “face of the business”
o Is in-venue during all peak revenue periods, including Thursday – Saturday night, sports watch events and large group/full venue buyouts.
o Represents the venue in a professional manner to the community-at-large, including marketing partners/sponsors, local businesses, civic organizations, and media.
• Ensures Guest Satisfaction: Ensures an energetic and high-quality delivery of the guest experience, including service, food, beverage and entertainment quality.
o Maintains a professional company image, including facility cleanliness & maintenance, proper uniforms and appearance standards.
o Takes care to ensure all food and beverage is served in accordance with company standards.
o Responds to customer service needs and provides the highest level of service
• Team Building: Builds a strong team with a positive, can-do culture.
o Recruits, interviews and hires management and hourly team members, building a highly capable and committed team.
o Fosters a culture of pride in brand.
o Trains, motivates, rewards, develops, and promotes.
o Takes disciplinary action and terminate team members when necessary.
o Ensures all team members have the tools and equipment needed to effectively carry out their job functions.
• Controls Costs: Controls the day-to-day operations of their business within the policies and guidelines set forth by the company.
o Maintains cost of goods sold, nightly comps, nightly recap reports and safe audits by overseeing inventory counts.
o Controls Profit & Loss by following cash control/security procedures, maintaining inventory, managing labor, reviewing financial reports and taking appropriate actions to include maintaining appropriate stock of liquor, beer and other bar or restaurant products.
o Prepares Ops Statements and other financial disclosures and take appropriate actions
o Manages service contracts with outside vendors, including consulting agreements, including all third-party entertainment vendors, as well as Entertainment Director if applicable. Ensures proper legal review and approval of all contracts.
o Ensures daily deposits have been deposited, safe counts conducted and venue's cash is secured at all times.
o Completes financial and personnel/payroll related administrative duties accurately, on time and in accordance with company policies.
o Ensures a safe working and guest environment to reduce the risk of injury and accidents and ensures team members have completed applicable compliance training.
Managing Partner Qualifications
• Self-motivated, accomplished leader with proven track record of performance in leading entertainment, food, beverage and related concept(s).
• At least 5 years’ experience in restaurant/nightclub management; multi-unit management a plus. Displays a proven ability to thrive in such environment.
• High School Diploma or GED required; 4-year college degree or equivalent with course work in restaurant management, preferred.
• Reflect and live by the Managing Partner program core values.
• Must speak fluent English, other languages preferred.
• Excellent people management, communication and listening skills.
• Proven ability to build and lead a team while communicating effectively, both verbally and in writing.
• Capable of drafting professional written communication to a range of audiences (i.e. senior leadership, team members, and guests).
• Capable of reading and analyzing basic financial reports and executing fundamental arithmetic.
• Must be flexible and adaptable to change.
• Demonstrated time management and organizational skills.
• Must be internally motivated and detail-oriented and have a passion for teaching others.
• Ability to work a flexible work schedule to include evenings, weekends, and holidays.
