Patient Care Coordinator - Family Medicine Pine Level - FT

The Patient Care Coordinator - RN performs routine nursing functions and diagnostic procedures to support medical plans of care. Participates in various other assignments as requested by the physician and clinic administrator. Coordinates patient care including patient/family education to ensure quality, effective utilization of resources consistent with the hospital mission and Collaborative Patient Care Management goals and priorities. Directs the daily and short-range goal setting and planning for the assigned case type and Group Practice. Participates in the annual goal setting and planning for Group Practice. Guides health care team members in designing collaborative teaching plans/programs and in planning/providing patient/family education and discharge planning within designated specialty. Escorts patients to the exam rooms to collect vital signs, temperature, weight and other health maintenance data. Draws blood for various lab procedures. Performs EKG’s and x-rays as ordered by the physician. Gives injections and prepares patients for examinations such as pap smears. Assists with minor surgery and laceration repairs. Records and reviews all prescribed medications on each patient visit. Assists in administering prescribed medications and fulfilling prescription refill requests electronically when permitted by license. Maintains open communication with nurses, physician, and supervisor. Performs all skills on competency skill checklist and attends all updates and in-service education sessions. Initiating, maintaining, and performing patient education. Attains all clinical documentation for referrals, prior authorizations, etc. ensuring continuity of care for patients. Completes all required documentation in electronic medical record to meet Meaningful Use guidelines.  Receives clinical messages and responds to patient’s needs, escalates messages to physician’s attention when appropriate. Assists primary physician with all relevant aspects of patient care and fills in helping other providers and performing front office duties when necessary. Screens patient calls to physicians; handling all calls that do not require a physician. Call patients to relay advice and instructions from the physician. Keeps exam rooms clean, well stocked and maintained, properly disposing of contaminated and disposable items. Ensures instruments, supplies and equipment are ready for use. Assists and takes initiative in handling issues of a non-routine nature and performs other duties as assigned.

Qualifications

Registered Nurse with current Alabama license. Baccalaureate degree preferred. Two or more years of physician office experience preferred but not required. Current CPR Certification required, ACLS preferred. Demonstrates competency in assessing, planning, implementing, and evaluating care including patient/family education for patients. Demonstrated ability to facilitate team or group activities, knowledge of performance assessment. Demonstrates leadership qualities including professional verbal and written communication skills. Ability to be flexible and to prioritize in complex situations. Decision-making skills and professional development through participation in continuing education and professional organizations. Excellent verbal and written communication required. Manual dexterity and visual acuity necessary to utilize the

PC and calculator. Ability to sit for prolonged periods of time. Verbal communication

and hearing ability to communicate with a multitude of patients and visitors. Must be

able to lift, ambulate and push wheelchair patients and move equipment.