POSITION SUMMARY
The Senior Manager, Procurement Digital Solutions / Supply Chain Solutions leads the digital enablement function within Americas Procurement. This role is responsible for building and managing the tools, reporting, automations, process documentation, and data governance capabilities that help Procurement execute faster, improve decision quality, and reduce manual work. The position partners closely with category management, supplier management, procurement operations, finance, information technology, engineering, and global reporting teams to convert business needs into scalable systems, actionable insights, and measurable process improvements.
The role leads a multi-disciplinary team supporting Americas Procurement across reporting and analytics, systems support, process automation, project intake, data quality, and self-service solutions. The Senior Manager establishes priorities, manages stakeholder demand, develops team capability, and ensures solutions are adopted by the business. This includes oversight of Power BI reporting, Oracle procurement processes, E2Open deployment support, Smartsheet and workflow automation, procurement data quality initiatives, request intake governance, and emerging artificial intelligence and machine learning use cases.
RESPONSIBILITIES
Leadership, Roadmap, and Stakeholder Alignment
- Lead the Americas Procurement Digital Solutions / Supply Chain Solutions team, including role clarity, project prioritization, workload management, coaching, cross-training, and professional development.
- Own the procurement digital solutions roadmap, balancing strategic initiatives, operational support, urgent business needs, and long-term capability building.
- Manage the project intake process to create a visible, trackable, and prioritized pipeline of procurement reporting, automation, system, and data requests.
- Partner with procurement leaders and cross-functional stakeholders to define business requirements, document processes, remove roadblocks, and deliver practical solutions that support measurable business outcomes.
Reporting, Systems, and Automation
- Lead development and enhancement of procurement reports, dashboards, and self-service tools that improve visibility to spend, supplier performance, cost, lead time, forecast, purchase price variance, and procurement key performance indicators.
- Drive next-generation reporting by moving from reactive data requests to proactive, action-focused insights, including automated explanations, clearer recommended actions, and stronger data validation.
- Oversee procurement systems support and adoption for Oracle enterprise resource planning, Oracle Product Development Cloud, E2Open, Smartsheet, Power BI, SharePoint, Power Automate, robotic process automation, and related data sources.
- Lead process automation initiatives that reduce manual work, improve cycle time, lower error rates, and create scalable workflows for change order, request for quote, supplier communication, part setup, data collection, and reporting processes.
Data Governance, Artificial Intelligence, and Adoption
- Identify procurement data quality issues, coordinate cleanup with data owners, establish controls, and strengthen governance to improve trust in reporting and decision-making.
- Support artificial intelligence and machine learning enablement by defining use cases, validating outputs, improving process documentation, and ensuring automation is grounded in reliable data and repeatable workflows.
- Collaborate with information technology, external partners, and regional or global teams on solution design, testing, deployment, training, and adoption.
- Develop user guides, standard operating procedures, training materials, testing scenarios, and communication plans to support consistent usage of new or enhanced tools.
Impact Tracking and Organizational Capability
- Track and communicate business impact, including time savings, cost avoidance, productivity improvements, risk reduction, and adoption metrics.
- Provide executive-ready updates on project status, risks, decisions needed, resource constraints, and recommendations.
- Build organizational capability by hiring, onboarding, coaching, and cross-training team members in analytics, automation, systems, process mapping, documentation, artificial intelligence, and emerging digital tools.
QUALIFICATIONS
- Bachelor’s degree in supply chain management, business, engineering, data analytics, computer science, or related field required; Master of Business Administration or advanced degree preferred.
- Minimum of seven years of experience in procurement, supply chain, analytics, systems, operations, project management, or digital transformation; people leadership experience preferred.
- Minimum of three years of direct report leadership experience preferred.
- Strong understanding of procurement processes, supplier management, category management, procurement operations, data governance, and key performance indicators.
- Experience with business process analysis, requirements gathering, solution scoping, testing, deployment, change management, and adoption support.
- Advanced knowledge of Microsoft Excel, PowerPoint, SharePoint, Power BI, SQL, and Microsoft workflow or automation tools.
- Experience with Oracle enterprise resource planning systems, Oracle Product Development Cloud, E2Open, or similar enterprise systems preferred.
- Strong communication, stakeholder management, problem-solving, prioritization, team development, and executive-ready communication skills.
TIME TRAVEL REQUIRED: