Key skills
AnalyticsWorkdayLeadershipFigmaCommunicationPresentation Skills
About this role
RH is seeking a Director, Email Marketing, Brand Creative to define and advance the creative vision for our global email marketing program. This role sits at the intersection of brand storytelling, design excellence, and performance - ensuring every communication reflects RH’s uncompromising standards of beauty, clarity, and craft at scale. The ideal candidate is a hands-on design leader with exceptional taste and conviction, capable of establishing the process, pace, and standards that elevate both the work and the teams behind it.
YOUR RESPONSIBILITIES
- Live our Vision, Values, and Beliefs
- Own and evolve the visual language of email design, establishing standards for typography, layout, imagery, and narrative pacing
- Lead concept development for campaigns, product launches, promotions, and brand storytelling initiatives
- Partner closely with the SVP and VP of Digital Creative to shape strategy, briefs, cadence, and cohesive, story-driven campaigns
- Collaborate cross-functionally with Marketing, Merchandising, Copy, Photography, Production, and Analytics teams to translate business objectives into compelling creative
- Establish and maintain scalable design systems, templates, and component libraries that support efficiency without compromising quality
- Present creative work to senior leadership with confidence and discernment, incorporating feedback while upholding creative integrity
- Mentor and oversee production designers, fostering excellence in craft, accountability, and growth
- Balance creative ambition with performance insights, operational efficiency, and technical feasibility
- Ensure all email creative is meticulously crafted, on-brand, and production-ready
OUR REQUIREMENTS
- 10+ years of experience in digital or e-commerce design, including leadership of high-performing creative teams
- Mastery of typography, composition, and photography within a digital-first environment
- Lead creative vision while remaining deeply hands-on
- Strong communication and presentation skills, engaging senior leadership and leading live design refinement with confidence and discernment
- Prioritize, problem-solve, and lead with composure in a fast-paced, high-expectation environment
- Deep understanding of email design constraints, digital production workflows, and scalable systems
- Advanced expertise in Figma and Adobe Creative Suite
- Demonstrated experience building and maintaining email templates and modular design systems
- Exceptional taste with a refined, editorial design sensibility
PHYSICAL REQUIREMENTS
- Frequent sitting, standing, and moving throughout the workday within an office or studio environment
- Frequently work at a computer for extended periods of time, including viewing digital screens and using input devices
- Periodically travel for meetings, presentations, or reviews, as business needs require
- On-site presence at our Corte Madera, California headquarters is required Monday through Friday
- Flexibility to work beyond standard business hours, as business needs require
At RH, we are committed to promoting pay equity. Rate of pay is determined based on each individual's experience, qualifications, and the geographic location of the role.