Senior Project Manager

HealthEdge is a healthcare technology company focused on transforming health plans through enterprise software solutions. The Senior Project Manager role involves leading complex software implementation projects for health plan clients, managing cross-functional teams, and ensuring successful delivery aligned with strategic goals. This position requires strong leadership, technical understanding, and stakeholder management to improve healthcare services through data-driven technology.

Responsibilities:

• Define project scope, objectives, and deliverables in collaboration with clients and internal teams
• Develop and maintain detailed project plans, including timelines, resourcing, milestones, and risk management strategies
• Lead all phases of the project lifecycle, ensuring projects are delivered on time, within budget, and to defined quality standards
• Lead cross-functional project teams, ensuring clear roles, responsibilities, and deliverables
• Provide guidance, coaching, and feedback to team members to foster collaboration, accountability, and high performance
• Drive effective team ceremonies and working sessions, maintaining alignment across all project contributors
• Serve as the primary point of contact for clients and key stakeholders throughout the project lifecycle
• Facilitate regular status updates, executive-level readouts, and milestone reviews to ensure transparency and alignment
• Manage senior-level customer expectations, address concerns promptly, and build strong, long-term relationships that support client satisfaction and retention
• Identify, document, and proactively manage project risks, issues, and dependencies with clear owners and action plans
• Escalate and resolve impediments quickly to minimize disruption to timelines and deliverables
• Regularly inspect project health and adjust plans as needed to maintain momentum and outcomes
• Own project budgets, tracking expenditures and ensuring financial objectives and margin targets are met
• Partner with resource managers to secure, allocate, and optimize project staffing in line with priorities and timelines
• Monitor utilization across multiple workstreams to ensure efficiency and sustainability
• Ensure delivery of high-quality solutions that meet client requirements, regulatory expectations, and internal standards
• Collaborate with QA and technical teams to establish test strategies, resolve defects, and validate deliverables
• Confirm that documentation, approvals, and acceptance criteria are complete for successful go-live and closure
• Track and report key project metrics, including schedule, budget, scope, risks, and benefits realization
• Provide clear, data-driven insights and recommendations to leadership based on project performance
• Maintain project artifacts and ensure adherence to company governance, methodologies, and best practices

Requirements:

• Bachelor's degree in Computer Science, Engineering, Business, or a related field; master's degree is a plus
• 8+ years of project management experience leading software implementation or delivery projects
• 5+ years of experience with healthcare payer core administration platforms, including HealthRules Payer or comparable platforms
• Proven experience delivering projects using both agile methodologies, such as Scrum or Kanban, and waterfall approaches
• Strong understanding of the software development lifecycle, implementation processes, and project management best practices
• Proficiency with project and work management tools such as Smartsheet, Jira, Trello, MS Project, or Asana
• Excellent communication, negotiation, and presentation skills, with demonstrated success influencing senior stakeholders
• PMP, CAPM, CSM, or equivalent project management certification; active certification strongly preferred
• Experience working with health plans, payers, or healthcare technology organizations
• Background leading multi-organization or vendor-partner delivery environments