Sales Support Business Analyst

Conduent is a global leader in delivering mission-critical services and solutions for Fortune 100 companies and governments. They are seeking a Sales Support Business Analyst to support their Commercial Sales organization by analyzing data, coordinating sales activities, and maintaining CRM accuracy to drive business development initiatives.

Responsibilities:

• Supporting sales teams by maintaining accurate pipeline and CRM data
• Analyzing sales activity, pipeline trends, and performance metrics to identify opportunities
• Conducting account and market research to support business development efforts
• Preparing reports, dashboards, and presentations for sales leadership
• Coordinating meetings and supporting sales engagement activities
• Maintaining Salesforce data integrity and ensuring accurate documentation
• Assisting with lead tracking, account management, and opportunity progression
• Collaborating with Client Partners, Sales Executives, and Business Development Representatives to support strategic initiatives
• Monitoring market activity and competitor trends to provide actionable insights
• Supporting process improvements, documentation, and standard operating procedures
• Assisting with Business Intelligence reporting and ad hoc analytical requests
• Providing operational support that enables the sales organization to achieve business objectives

Requirements:

• Bring 1–2 years of experience in sales support, business analysis, sales operations, or a related field
• Demonstrate strong analytical, organizational, and problem-solving skills
• Communicate effectively with internal stakeholders at all levels
• Build collaborative relationships across multiple teams
• Use Salesforce or similar CRM platforms to maintain accurate records
• Utilize Microsoft Office Suite, including Excel, PowerPoint, Outlook, and Microsoft Teams
• Analyze data and communicate findings in a meaningful way
• Manage multiple priorities while maintaining strong attention to detail
• Adapt quickly to changing business priorities and recommend process improvements
• Demonstrate initiative, professionalism, and a customer-focused mindset