Pharmacovigilance Project Manager, Client Services

ProPharma is a consulting firm that has been enhancing health and wellness for over 25 years by partnering with biotech, medical device, and pharmaceutical organizations. The Pharmacovigilance Project Manager will lead and manage client-facing projects, ensuring operational efficiency through effective planning, communication, and execution of pharmacovigilance deliverables.

Responsibilities:

• Implementing and overseeing client Pharmacovigilance projects
• Lead day-to-day client interactions and oversee project plans, timelines, deliverables, scope and quality
• Present at audits for assigned clients and internal PV audits
• Effectively translate clients’ needs into project processes
• Initiation of Change Controls and Change management processes
• Monitor and communicate Key Performance Indicators and ensure financial performance targets are met
• Appropriately identify points of escalation
• Main point of contact for the assigned project team ensuring:
• Training and compliance on project processes
• Disseminate expectations and information from the client
• Lead internal and external meetings to update project status, discuss strategies and ensure alignment with objectives, including
• Preparation of agenda and minutes
• Communicate and manage action items
• Collaborating with cross-functional teams to ensure compliance with safety regulations
• Perform financial management tasks and monitor budget health, including revenue recognition, forecasting, invoicing, and budget reviews
• Develop and demonstrate excellent working relationships with clients and internal customers
• Support the Client Services organization in the appropriate phases of the Business Development process
• Ensure continuous identification and implementation of best practices and efficiencies to support the evolution of services
• Maintain awareness of company processes and industry regulations
• Actively participate in the strategic planning process, assist with overall oversight of the business, and help establish and safeguard the culture
• Maintain personnel utilization as a part of the objectives of this role
• Other duties as assigned

Requirements:

• Professional and diligent demeanor
• Experience in managing long term engagements in client-facing projects
• Ability to manage project timelines, risk tracking, and change control processes
• Strong communication skills for planning and execution of pharmacovigilance project deliverables
• Experience in implementing and overseeing client Pharmacovigilance projects
• Ability to lead day-to-day client interactions and oversee project plans, timelines, deliverables, scope, and quality
• Experience presenting at audits for assigned clients and internal PV audits
• Ability to effectively translate clients' needs into project processes
• Experience in initiation of Change Controls and Change management processes
• Ability to monitor and communicate Key Performance Indicators and ensure financial performance targets are met
• Ability to identify points of escalation appropriately
• Experience in training and compliance on project processes
• Ability to disseminate expectations and information from the client
• Experience leading internal and external meetings to update project status and discuss strategies
• Ability to prepare agendas and minutes for meetings
• Experience in communicating and managing action items
• Ability to collaborate with cross-functional teams to ensure compliance with safety regulations
• Experience in financial management tasks including revenue recognition, forecasting, invoicing, and budget reviews
• Ability to develop and demonstrate excellent working relationships with clients and internal customers
• Experience supporting the Client Services organization in the Business Development process
• Ability to identify and implement best practices and efficiencies
• Awareness of company processes and industry regulations
• Experience participating in the strategic planning process
• Ability to maintain personnel utilization as part of the objectives of this role