Salesforce IT Business Analyst - US Remote

Siemens Digital Industries Software is a global software company focused on computer-aided design, 3D modeling, and simulation. The Salesforce IT Business Analyst will analyze business needs, document requirements, support Salesforce Sales Cloud solutions, and collaborate with stakeholders, developers, and support teams to improve business processes and applications.

Responsibilities:

• Coordinate and work with the Salesforce Team and Product Owners to understand, refine and help document solutions for business requirements in the form of User Stories
• Analyze business requests, and ask important and relevant questions to ensure solutions meet the requirements and do not cause negative impacts
• Participate in scoping, planning, prioritization, and requirements activities in coordination with Product Owners, Solution Managers, Developers, and Business Owners on Improvement/Change Requests
• Drive continuous improvement within existing sales applications and processes and formulate solutions to support new business initiatives
• Implement business/technical solutions in Salesforce Sales Cloud within given timeframes using OOB configuration
• Work closely with Developers, Infrastructure groups and other support teams on day-to-day application-related issues following given SLAs
• Support testing of improvements, new SFDC releases, and interfaces as needed
• May be asked to work on production improvements, production bugs, large projects, M&As, data migration, or scrum master responsibilities

Requirements:

• • Undergraduate Degree
• • Minimum 5-7 years of experience with Salesforce.com System Administration and Business Analysis
• • Minimum 1-2 years of experience working in Agile/Scrum development environment using sprints to deliver minimum viable products (MVP)
• • Strong Salesforce administration skills: field creation, approval processes, validation rules, flows
• • Must be a flexible and creative individual capable of supporting multiple priorities and projects in a fast paced, often ambiguous, and diverse environment
• • Strong business process improvement skills; process mapping, problem identification, application of procedures and standards
• • Good verbal and written communication skills; ability to deliver complex concepts through abstract models and presentations; attention to detail
• Qualified Applicants must be legally authorized for employment in the United States. Qualified Applicants will not require employer sponsored work authorization now or in the future for employment in the United States
• • Salesforce.com System Administrator or similar
• • Copado or similar deployment tool expertise
• • Experience with Agile tools (Jira, Polarion, etc.)
• • CPQ or Revenue Cloud experience is a plus
• • Understanding of business data management and modelling
• • Leadership, planning, and execution skills