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Key Requirements</>
- Strong experience with Datadog, Prometheus, Grafana, Splunk, and end-to-end observability (metrics, logs, traces).
- Hands-on expertise with AWS, Kubernetes/EKS, AWS Connect, Salesforce, Snowflake, databases, and APIs.
- Experience defining SLIs, SLOs, KPIs, dashboards, alerting strategies, and monitoring architecture.
- Proven ability to reduce alert noise, improve incident response, and enhance platform reliability.
- Strong background in SRE, observability architecture, and hands-on implementation.