Branch Manager (Vancouver Thurlow branch)

Job Description

Do you want to take on responsibility and fulfill customer wishes? As a Branch Manager at SIXT, you will lead your team, manage the fleet, and ensure top-quality service. Use your sales experience and leadership skills to drive your branch to success. Look forward to attractive bonuses, a company car, and numerous development opportunities with a salary of $75,000 plus an annual bonus incentive at $40,000!

YOUR ROLE AT SIXT

• You are responsible for budgets, sales, and market penetration across multiple branches, as well as increasing revenue and profitability
• You lead and develop Management Trainees, Rental Sales Agents, and Fleet Service Agents through regular performance reviews and meetings
• You recruit new team members in collaboration with the Talent team and coach other managers in the recruitment process
• You are responsible for the vehicle fleet, operational tasks (e.g., health and safety, corporate CI, defleets), and delegate tasks to ensure efficient workflows
• You ensure a premium customer service culture, handle complaints, and work with regional managers to optimize processes

YOUR SKILLS MATTER

• Experience and Education You hold a Bachelor's degree with at least 2 (junior) or 3 (senior) 3 years of experience in sales and customer service, plus 2 years in a supervisory role (or 5 years work experience without a degree, including 2 years as a manager in car rental) of relevant experience
• Supervisory and Communication Skills You possess good supervisory skills, strong communication skills, including the ability to communicate in other languages (as a plus), and have exceptional interpersonal and relationship-building abilities
• Organization and Customer Service You are highly organized and have excellent customer service skills
• Work Authorization You must be authorized to work in Canada and not require work authorization sponsorship by our company for this position now or in the future
• Age and License You must be 21 years of age or older, must hold a valid Provincial driver's licence with a clean driving record

WHAT WE OFFER

• Paid Time Off Enjoy paid vacation days to maintain a healthy work-life balance
• Comprehensive Healthcare & Life Insurance Access medical, dental, and vision coverage, along with life insurance for added security
• Bonus Plan Benefit from a performance-based bonus plan to reward your achievements
• Uniform Provided Receive a full uniform at no cost to maintain a professional appearance
• Exclusive Rental Benefits Take advantage of special rental rates for employees, with additional perks for family members
• Employee Assistance Program Access the Employee Assistance Program for personal and professional support when needed

Additional Information

About us:

We are a globally leading mobility service provider with a revenue of €4.00 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (taxi, ride, and chauffeur services), and SIXT+ (car subscription), giving our customers access to our fleet of 350,000 vehicles, the services of 4,000 cooperation partners, and around 5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,000 rental stations. At SIXT, top-tier customer experience and outstanding customer service are our highest priorities. We believe in true entrepreneurship and long-term stability and align our corporate strategy with foresight. Get started with us and apply now!