Customer Service Representative
Build your future with us
You are driven by customer service and want to contribute to the purpose of a company that strives to help its clients feel confident and secure about their future? As a Customer Service Representative, you will play a key role in supporting policyholders and brokers, with no sales or solicitation involved.
This position is a great opportunity to showcase your skills and fully realize your potential within a caring and reliable organization. Here, people and their development are at the heart of our priorities, fostering an environment that encourages collaboration and innovation.
What you will accomplish with us
As a Customer Service Representative, you will be at the heart of our mission. Here are your main responsibilities:
What could accelerate your success in this role
We are looking for someone who:
Why you will love working with us
• A work environment where learning and development blend with a shared pursuit of excellence;
• A healthy, safe, equitable, and inclusive environment where potential can be expressed and developed freely;
• The opportunity to work in a hybrid work environment, supported by flexibility and access to inspiring and innovative workspaces;
• Competitive benefits: flexible group insurance, competitive retirement plan, share purchase plan, vacation program and wellness and personal development days, telemedicine, employee and family assistance program, ergonomic equipment program, performance bonus, discounts on iA products, and more!
Apply now and take the lead in your career, where your talent truly matters!
Not sure if you should apply?
At iA, we believe in potential and value diverse experiences. If this role inspires you, go ahead and apply – your place might be with us, and we want to get to know you!
iA Financial Group
iA Financial Group* is the strength of a company with a human side, with its over 8,000 employees. Together, we have earned the trust of our more than four million clients and 25,000 advisors who have chosen us for their insurance, savings, and wealth management.
With over $200 billion in assets and half a billion invested in technological innovation, we’re a key player in the financial services industry in Canada and the United States. The secret to our success? Investing in you, one person at a time. Because, for over 125 years, we have believed that it’s by supporting our employees and surrounding ourselves with the most reputable leaders in the industry, we will continue to innovate.
At iA, we’re invested in you.
At iA Financial Group, we support and celebrate diversity. We strive to provide a workplace that is recognized as inclusive for all, regardless of ethnic origin, nationality, language, religious beliefs, gender, sexual orientation, age, marital status, family situation, or physical or mental disability.
Please note that if you need help or assistance to make the recruitment process more accessible for you, please Contact us here. Someone from our team will be happy to assist you with your needs.
