US Service Animals is seeking a Customer Support Specialist to assist clients and trainers in their remote call center support team. This role combines customer service, communication, and a passion for animals.
Responsibilities:
- Assist clients via phone, chat, and video
- Support trainers and clients with program questions
- Maintain strong customer relationships
- Resolve issues efficiently and professionally
Requirements:
- Strong communication and interpersonal skills
- Comfortable using multiple systems
- Customer support or call center experience preferred
- Basic knowledge of dog training (preferred)