Business Analyst II Recovery Platform Operations

Centene Corporation is transforming the health of communities, and they are seeking a Business Analyst II for Recovery Platform Operations. The role involves performing various analyses to link business needs and objectives, supporting operational enhancements, and leading problem-solving efforts across business units.

Responsibilities:

• Partner with IT, program managers, SMEs, and recovery vendors to translate operational needs into system enhancements, develop business requirements, manage issue resolution, and ensure timely support of recovery operations
• Monitor recovery operations, inventory, and reporting tools to identify issues and savings opportunities, while leading defect investigation, user acceptance testing (UAT), and implementation of quality solutions to improve accuracy and performance
• Support business initiatives through data analysis, identification of implementation barriers and user acceptance testing of new systems
• Identify and analyze user requirements, procedures, and problems to improve existing processes
• Perform detailed analysis on assigned projects, recommend potential business solutions and assist with implementation
• Identify ways to enhance performance management and operational reports related to new business implementation processes
• Develop and incorporate organizational best practices into business applications
• Lead problem solving and coordination efforts between various business units
• Assist with formulating and updating departmental policies and procedures
• Performs other duties as assigned
• Complies with all policies and standards

Requirements:

• Must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future
• Bachelor's degree in related field or equivalent experience
• 2-4 years of business process or data analysis experience, preferably in healthcare
• Intermediate Excel experience highly preferred
• Project management experience preferred
• Experience with Agile/Scrum a plus