DevOps Engineer II

D-Wave is a leader in the development of quantum computing systems, and they are seeking a DevOps Engineer to join their team in New Haven. This role involves improving system reliability and operational visibility across hybrid cloud and on-prem environments, supporting the uptime and reliability objectives for D-Wave’s platforms.

Responsibilities:

• Improve observability across systems by developing and maintaining logging, metrics, dashboards, and alerting solutions
• Work with tools such as Zabbix, OpenSearch, CloudWatch, and Grafana to improve system visibility, monitoring coverage, and operational reliability across hybrid cloud and hardware-integrated platforms
• Investigate and resolve issues across infrastructure, Kubernetes workloads, CI/CD pipelines, and cloud services
• Support the operation of Kubernetes platforms (on-prem and cloud), including deploying workloads, troubleshooting issues, and improving system reliability
• Build, maintain, and troubleshoot CI/CD pipelines (e.g., GitHub Actions) to support reliable and repeatable deployments
• Assist with troubleshooting and reliability improvements for stateful services and relational database platforms (e.g., PostgreSQL, MySQL/InnoDB, Amazon Aurora)
• Assist in maintaining hybrid infrastructure across on-prem and AWS environments
• Implement and maintain infrastructure-as-code using tools such as Terraform and Ansible
• Support containerized applications, including building, deploying, and debugging Docker-based workloads
• Help improve alert quality and reduce noise to support effective incident response
• Support internal platform efforts, including development environments and shared infrastructure services
• Collaborate with engineers across hardware, software, and infrastructure teams to resolve issues and improve system reliability
• Contribute to automation efforts to reduce manual operational work and improve consistency across environments

Requirements:

• Bachelor's degree in computer science, Engineering, or equivalent practical experience
• 3+ years of experience in DevOps, infrastructure, systems engineering, or a related field
• Strong Linux fundamentals and troubleshooting skills in distributed environments
• Hands-on experience with AWS and cloud-based infrastructure
• Experience working with CI/CD systems (e.g., GitHub Actions)
• Experience with infrastructure-as-code tools such as Terraform
• Familiarity with containerization using Docker and deploying containerized applications
• Exposure to Kubernetes concepts and container orchestration environments
• Experience with monitoring and observability tools (e.g., Zabbix, CloudWatch, OpenSearch, Grafana)
• Familiarity with relational databases (e.g., PostgreSQL, MySQL/InnoDB, Amazon Aurora), including basic performance troubleshooting, connectivity, and operational considerations
• Scripting experience (e.g., Python, Bash) to support automation and debugging
• Solid understanding of networking fundamentals (e.g., DNS, routing, firewalls)
• Strong problem-solving skills and ability to debug issues across multiple systems
• Comfort working in a fast-moving environment with evolving systems and priorities
• Desire to learn and grow in areas such as Kubernetes, observability, infrastructure automation, and platform reliability