Sales Account Manager

DoRodo® Casters is a company focused on building long-term customer relationships and driving business growth. They are seeking a motivated Account Manager who will manage and grow a portfolio of customer accounts, identify opportunities for expansion, and ensure exceptional service delivery.

Responsibilities:

• Grow revenue within an assigned portfolio of customer accounts
• Develop strong relationships with contractors, distributors, and customers
• Identify opportunities to expand product usage and increase account value
• Onboard new customers generated through business development, marketing, vendor referrals, and website inquiries
• Convert qualified leads into long-term customers
• Re-engage inactive accounts with growth potential
• Manage sales opportunities from initial quote through close using CRM
• Follow up on customer quotes and sales opportunities in a timely manner
• Partner with Customer Service and internal teams to deliver an outstanding customer experience
• Communicate customer needs, opportunities, and potential risks to internal stakeholders
• Help customers find solutions that contribute to their long-term success

Requirements:

• Experience in Account Management, Inside Sales, Outside Sales, Business Development, Customer Success, or Relationship Management
• Strong communication and interpersonal skills
• A customer-first mindset with a passion for building trust
• Ability to identify growth opportunities within existing customer accounts
• Excellent organization and follow-through
• Experience using a CRM system (Salesforce experience is a plus)
• Self-motivation and a desire to continuously improve
• Ability to work collaboratively across multiple departments
• Experience in industrial, manufacturing, construction, distribution, or B2B sales