Zeta Global is an AI-Powered Marketing Cloud that leverages advanced artificial intelligence to enhance customer acquisition and retention. The Head of Identity & Data Platform will lead a large engineering team to evolve critical systems for identity resolution and data management, ensuring seamless integration across the company's platform.
Responsibilities:
- Own and define the strategic roadmap for the Identity & Data Layer, covering the full lifecycle (ingest → resolve → enrich → activate), with clear accountability for scalability, accuracy, latency, and reliability SLAs
- Lead and inspire a team of ~50 engineers
- Own the evolution of identity resolution and identity graph systems, advancing deterministic and probabilistic matching, cross-channel identity, and real-time enrichment as core competitive capabilities
- Drive the evolution
- Collaborate cross-functionally with AI, marketing, and product teams to ensure seamless integration of identity services across Zeta’s platform
- Establish the data layer as the context engine for Zeta’s AI-native platform, enabling real-time features, embeddings, and data access for models, agents, and downstream applications
- Benchmark against industry leaders and innovate ahead of the market in identity solutions
- Ensure compliance with privacy and data governance standards (e.g., CCPA, GDPR)
- Recruit, mentor, and develop top talent, while creating a strong succession plan for critical roles
- Partner with executive leadership on strategy, investment, and prioritization, aligning platform evolution with business outcomes and long-term scalability
- Collaborate with DevEx and AI Enablement teams to drive adoption of AI-native engineering practices across the data layer, improving developer productivity, code quality, and system evolution velocity
Requirements:
- 12+ years of engineering leadership, including significant time leading large-scale identity or data platforms
- Deep domain expertise in identity resolution, identity graphs, and data enrichment—preferably with experience from a top competitor or parallel industry
- Understand applicability, pros & cons & effectiveness of data engineering design patterns & concepts such as Data Lakehouse, Data Table Format, Zero-Copy Data Sharing, Cleanroom, Real-Time vs Batch Data Processing, High throughput distributed system APIs
- Possess experience working on data technologies equivalent to: Snowflake, Redshift, BigQuery, Iceberg, Hudi, Delta, EMR, Airflow, Spark, Aerospike, Scylla, DynamoDB
- Proven experience managing 50+ person organizations, including directors and senior engineering managers
- Strong understanding of data governance, privacy, and compliance, including global standards such as GDPR and CCPA
- Track record of innovation and driving measurable outcomes, including AI-driven or data-driven product capabilities
- Exceptional communication skills