senior Exchange engineer, Microsoft 365 Messaging & Collaboration - ST; Nashville, TN

Starbucks is a company that celebrates coffee and connection, aiming to inspire and nurture the human spirit. They are seeking a Senior Engineer for Microsoft 365 Messaging & Collaboration to design, secure, automate, and support their global messaging platforms, primarily focusing on Exchange and related services.

Responsibilities:

• Engineer, administer, and support global Exchange, Exchange Online, and hybrid messaging environments, including mail flow, transport, authentication, directory synchronization, and service reliability
• Administer Microsoft 365 messaging and collaboration services, including Exchange Online, Entra ID integrations, and Purview
• Partner with Security, Legal, Privacy, Risk, Compliance, Architecture, and Infrastructure teams to implement Microsoft Purview governance, retention, eDiscovery, and information protection solutions
• Support tenant governance, lifecycle management, service modernization, migrations, and strategic initiatives such as Microsoft Copilot
• Build automation using PowerShell, Microsoft Graph API, Azure Automation, and related technologies to improve operational efficiency, reliability, and reporting

Requirements:

• 7+ years of experience in systems engineering, infrastructure engineering, or enterprise messaging administration
• 5+ years of experience supporting Microsoft Exchange Server, Exchange Online, and Microsoft 365 in large enterprise environments
• Experience designing, implementing, and supporting Exchange Hybrid configurations
• Strong knowledge of mail routing, SMTP, hybrid mail flow, authentication, certificate management, and highly available messaging systems
• Advanced PowerShell scripting experience for automation, administration, and reporting
• Strong troubleshooting, analytical, communication, and prioritization skills
• Experience with Microsoft Purview compliance, information protection, retention, records management, eDiscovery, legal hold, and sensitivity labels
• Knowledge of Microsoft Entra ID, Conditional Access, Identity Governance, Microsoft Graph API, and Azure Automation
• Experience supporting Microsoft Copilot for Microsoft 365, cross-tenant migrations, or large-scale mailbox migrations
• Experience with enterprise messaging security solutions such as F5 BIG-IP, Cisco IronPort, or equivalent platforms
• Microsoft certifications related to Microsoft 365, Exchange, Security, or Compliance