Sr. Sales Engineer, New Business

Nylas specializes in making it easier for developers to add email, calendar, and contact management features into their applications. They are seeking a Senior Sales Engineer to drive technical success throughout the sales process, focusing on new customer acquisition and serving as the primary technical advisor during evaluations.

Responsibilities:

• Partner with Account Executives as the primary technical resource on net-new opportunities from discovery through contract signature
• Develop and execute technical win strategies that identify risks early, build stakeholder alignment, and drive successful evaluation outcomes
• Lead technical discovery sessions to understand prospect architectures, business objectives, integration requirements, and success criteria
• Design and deliver tailored demonstrations, solution architectures, and technical presentations that connect Nylas capabilities to customer needs
• Guide prospects through technical evaluations and proof-of-concept activities, helping them validate business and technical outcomes
• Build lightweight proof-of-concept integrations, code samples, and demo environments that help prospects evaluate Nylas effectively
• Provide hands-on technical guidance around APIs, authentication, webhooks, and integration best practices
• Support technical due diligence activities, including security reviews, architecture discussions, and RFP responses
• Create prospect-specific technical resources and documentation when needed to accelerate decision-making
• Act as the voice of the prospect by surfacing product feedback, competitive insights, and technical objections to Product and Engineering teams
• Partner with Product, Engineering, Marketing, Professional Services, and Customer Success to improve evaluation experiences and sales effectiveness
• Contribute reusable demos, integration patterns, technical assets, and enablement materials that scale across the organization
• Help educate internal teams on common technical objections, competitive positioning, and emerging customer requirements

Requirements:

• 3–6 years of experience in Sales Engineering, Solutions Engineering, Solutions Consulting, or Developer Relations at a SaaS, developer tools, API, infrastructure, or platform company
• Proven experience supporting complex software sales cycles and influencing technical buying decisions
• Demonstrated success helping drive six-figure or enterprise software opportunities
• Strong proficiency in at least one backend programming language such as Python, Node.js, Java, Ruby, or similar
• Experience working with REST APIs, webhooks, OAuth, authentication, and modern integration patterns
• Ability to quickly understand customer architectures and recommend practical implementation approaches
• Strong consultative discovery skills with the ability to uncover technical and business requirements
• Excellent written and verbal communication skills, including the ability to engage both technical and executive audiences
• Comfortable operating in a fast-paced, high-growth environment with a high degree of ownership and autonomy
• Passion for developer experience and helping software companies build great products
• Experience with email, calendar, or communications technologies, including Google Workspace, Microsoft Exchange, IMAP, SMTP, or related systems
• Experience selling to engineering, product, platform, or CTO organizations
• Familiarity with CRM platforms such as HubSpot, Salesforce, or similar ecosystems
• Experience at a product-led growth (PLG), API-first, or developer-focused company