Software Business Analyst

Jahnel Group is a fast-growing company focused on providing the best environment for software creators. They are seeking a Software Business Analyst to collaborate with clients and internal teams to translate business needs into software solutions throughout the development lifecycle.

Responsibilities:

• Partner directly with external clients and internal stakeholders to gather, analyze, and document business and software requirements
• Facilitate discovery sessions, stakeholder interviews, workshops, and workflow analysis to understand business processes and identify opportunities for improvement
• Translate business needs into clear user stories, functional requirements, and detailed acceptance criteria within Agile environments
• Create process flows, wireframes, mockups, and supporting documentation that help development teams understand proposed solutions
• Maintain requirement traceability throughout the software development lifecycle
• Serve as the primary point of clarification for developers during implementation
• Collaborate closely with QA teams to define test plans, user acceptance testing (UAT) scenarios, and feature validation
• Support UAT execution, defect triage, and validation of completed work against business requirements
• Lead software demonstrations with clients and stakeholders, gather feedback, and refine requirements as needed
• Communicate requirement updates, project risks, scope changes, and timeline impacts across cross-functional teams
• Analyze client feedback, support requests, and product usage trends to identify usability improvements and future enhancements
• Continuously evaluate existing workflows and recommend improvements that enhance user experience and overall product quality
• Occasionally travel (up to 10%) for client discovery sessions, workshops, or meetings

Requirements:

• 5+ years of Business Analyst experience within software development environments
• Proven experience writing user stories and acceptance criteria in Agile/Scrum teams
• Strong experience working directly with external clients and business stakeholders
• Excellent communication, facilitation, presentation, and relationship-building skills
• Experience with Agile project management and ticketing tools such as Jira, YouTrack, or similar platforms
• Strong analytical, organizational, and problem-solving skills with exceptional attention to detail
• Ability to understand business processes and translate them into functional software requirements
• Comfortable collaborating with software engineers, QA teams, Product Owners, and business stakeholders
• Experience creating process flows, user journeys, wireframes, or mockups using tools such as Lucidchart, Miro, Balsamiq, or similar
• Familiarity with relational databases and the ability to understand data structures and business logic
• Strong proficiency with Microsoft Office tools including Excel, Word, and Outlook
• Must be highly organized, self-motivated, and able to prioritize multiple initiatives in a fast-paced environment
• Bachelor's degree in a related field
• Candidates must be legally authorized to work in the U.S. without current or future sponsorship
• Understanding of SQL and the ability to read or analyze queries is preferred
• Experience working within financial services, claims processing, regulatory software, or other enterprise software environments is a plus