Director, Product Management

AmTrust Financial Services, Inc. is seeking a Director of Product Management to lead the strategic development and implementation of technology solutions for their Commercial Lines organization. The role focuses on product enablement, ensuring high-quality products and effective collaboration with stakeholders.

Responsibilities:

• Manage and prioritize the product feature roadmap to optimize for speed, value, technology enablers, contemplating dependencies for development and compliance/filing
• Define detailed requirements and specifications to implement the product roadmap clearly understood by technology and stakeholders
• Ensure successful delivery of initiatives through product release plans that anticipate dependencies and incorporate change management
• Ensure the development of robust User Acceptance Testing including use of automated testing as appropriate to ensure system implementations are high quality and low risk; prioritizing defects/bugs
• Develop cadence for filings and other compliance-driven updates in partnership with the Compliance team
• Identify and mitigate risks associated with technology projects, ensuring timely and successful delivery
• Use cost/benefit analyses to prioritize and pursue technology/operations projects
• Gather, publicize, and use data to enable informed decision making and transparently report on system health, the efficacy of technology projects, and product performance
• Assess efficacy of projects after implementation to ensure expected benefits are realized
• Engage with key stakeholders e.g. users, product managers, underwriting, technology, UX, external partners, leaders, etc. to gather insights, ensure alignment, communicate progress and manage change
• Work collaboratively with partners to pursue common approaches to problems

Requirements:

• Bachelor's degree
• 10+ years of experience in product management, product owner, or related roles, with a strong focus on implementing technology solutions in a small commercial or personal lines business
• Strong organizational and project management skills
• Proven track record of leading and delivering complex technology projects on time and within budget
• Ability to make data-driven decisions and prioritize competing demands
• Experience with Agile methodologies, product management, and insurance technology platforms
• Knowledge of insurance industry trends, regulations, and best practices
• Strong leadership, communication, and interpersonal skills, with the ability to influence and collaborate with stakeholders at all levels
• MBA or advanced degree